Manager / Senior Manager_Sales & Service

Bosch Rexroth; Sanand; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A global industrial technology leader is seeking a candidate with a Bachelor’s degree in mechanical engineering and 10-15 years of experience in Electro Hydraulics. The role involves developing customer relationships, defining growth strategies, and enhancing sales support initiatives. Ideal candidates should be communicative, responsible, and customer-focused, with strong technical knowledge in industrial hydraulics. This position is located in India, Gujarat, Sanand.

Qualifications

• 10-15 years of proven experience in Electro Hydraulics Field.
• Strong experience in the service and sales environment.
• Experience handling international customer relationships.

Responsibilities

• Conduct customer visits and be responsible for sales support.
• Define and track specific growth actions with country units.
• Analyze market potential and establish pricing strategies.

Skills

Communicative

Responsible

Team-oriented

Customer-focused

Results orientation

Education

Bachelor’s degree in mechanical engineering

Tools

Industrial hydraulics knowledge

Job description

Overview

Focused approach will be on the development, implementation and management of the existing sales initiatives in the region.

Conduct customer visits and be responsible for sales support, planning, conducting and documenting customer visits, identifying potential with these customers and following up on the necessary activities.

Defining and tracking specific growth actions, PDCA and activity list maintenance.

In addition, you will assist in the implementation of social selling activities, e.g. via LinkedIn.

Work as regional touchpoint for sales to push the initiative and develop further.

Furthermore maintaining the installed base and further development of the installed base is a key task.

Approach, we are Looking for :

Strategic approach

Development of global concept/strategy

• Analysis of market potential and saturation
• Definition of strategic approach and description of business model
• Determination of the installed base
• Definition of key activities to implement strategic approach and business model
• Evaluation of possible preconditions or investments (budget)
• Alignment with first pilot country to evaluate business model
• Definition of target tracking (how to track and follow-up)
• Analysis of relevant materials and definition of logistics strategy
• Definition of global pricing
• Creation of launch packages
• Assignment of dedicated headcounts
• Establishment of a global initiative community
• Provision of global sales and marketing material
• Implementation of global marketing activities

Operational approach - with country units

• Selection of the right customers and contacts
• Definition of target customers
• Market mapping (visualization of customer locations)
• Common definition of growth measures per CU
• Common customer visits with respective CUs
• Adaption of global sales and marketing material
• Steering of global initiative community
• Coordination of global pricing for initiative key accounts

Operational approach - with customers

• Pricing to country units and to the customer (coordination)
• Quotation texts
• Throughput-times in the respective workshops
• Technical equipment and competence (e.g. evaluation in which workshop customer request can be realized)
• Ensure same repair procedures and processes globally incl. similar inspection report
• Communication between all involved parties (e.g. Customer, Certified Marine Repair Center or Certified Energy Cylinder Repair Center, Sales, Key Account Manager, Plant, Industry Sector, Service Product Management, Field Service, etc.) – initiative manager builds the bridge between customers, country units and business unit
• Common customer visits with respective CUs to present service portfolio or to discuss specific service products and concrete offers

Qualifications

• Education: bachelor’s degree in mechanical engineering
• Proven experience (10-15 years) in Electro Hydraulics Field
• Preferred Skills / Exposure
• Communicative, responsible, team-oriented, customer-focused, strong results orientation
• Experience and know-how: sound technical knowledge in the field of industrial hydraulics
• Strong experience in the service and sales environment, as well as in handling international customer relationships