Manager - Security

Phoenix Incorporated; Bareilly; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Phoenix Incorporated in Bareilly, India seeks a Manager Security to lead mall safety and physical security for customers, retailers, and staff. You will establish policies, train teams, and coordinate with police, fire, RTO and other authorities to ensure a secure, compliant environment.

Responsibilities include creating SOPs, conducting safety audits, managing outsourced agencies, and overseeing equipment maintenance and emergency response planning to protect people and assets at the centre.

Qualifications

• Sound understanding of security operations in malls.
• Knowledge of statutory legislations pertaining to safety.
• Disaster management techniques.

Responsibilities

• Set safety standards in line with corporate standards, and regularly update policies and procedures to be followed at the Centre along with authorization and escalation levels defined.
• Formulate Standard Operating Procedures (SOPs) and train different contingency teams such as Emergency Response Team (ERT), Fire Fighting Board, Evacuation Team, Medical Team, etc. to handle any emergency situation as may arise at the Center.
• Design, modify and regularly update the security manual to include all aspects of safety and security and ensure communication of the same to all retailers, internal departments, vendors, contract agencies, etc.
• Regulatory Approvals with various regulatory authorities/government agencies (such as police, fire department, RTO, courts, Security Guard Board, National Security Guards(NSG), municipal corporation, etc to maintain a safe and secure environment at the Centre
• Design the schedule for all the safety and security audits to be conducted as mandated by statutory guidelines, review the audits reports to identify the areas of non-compliance and take action accordingly
• Responsible for making special security arrangements in case of any events/ promotions/marketing initiatives happening in the mall
• Ensure physical safety and provide proximity protection for employees and visitors in case of any emergency and adherence to defined security guidelines and norms by all staff, contractor agencies and retailers at the Center
• Review and approve location-wise manpower deployments schedule and security equipment requirements proposed by the Agency
• Draft the scope document and technical capability requirements for employing outsourced security agencies and also assist in identifying and evaluating private security agencies and finalize the same
• Ensure all safety related equipments are in working order at all times and all repair/ PPM of equipment’s happen as per schedule
• Review and analyze the various security reports on a regular basis and take measures for resolving issues and identify measures to enhance the robustness of the security and safety operations at the Center
• Ensure regular Training & Audit should be conducted including FLS
• Design and ensure the conduct of safety mock drills to ensure all employees are aware of the safety procedures in case of any emergency
• Monitor the expenses (both capital and operational expenditure) of the function against the assigned budget and ensure compliance

Skills

Security Operations

Regulatory Knowledge

Disaster Management

Education

Graduate/Diploma in Industrial Safety & Fire Fighting

Job description

Job Title

ManagerSecurity

Department / Division

Operations

External Interface

(Enlistexternal agencies/authorities that you are required to deal with whiledischarging your duty)

• Government/regulatory authorities/ statutory/ law enforcement agencies
• Securityvendors/ agencies
• Medical Agencies(hospitals, ambulance services, etc)
• Retailers

Minimum Qualification

(i.eeducation, training etc.)

• Graduate/Diploma in Industrial Safety & Fire Fighting Course or any other relatedcourse (desired)

Minimum Experience

• 5-9 years oftotal experience with at least 3 years in a similar position
• Military /Paramilitary services, Police Services, etc., or allied services background

Special Skills/Attributes

(requiredfor performing the job effectively)

• Soundunderstanding of security operations in malls
• Knowledge ofstatutory legislations pertaining to safety
• DisasterManagement techniques

Overall Purpose/Objective of the job

Overallresponsibility for ensuring that the centre is provided with a safe andsecure environment. Responsible for ensuring safety and security of people(customers, retailers, employees etc.), materials, physical assets/infrastructureboth inside and outside the centre. Also, responsible for crisis managementand be the first response for any emergency situation.

Key Responsibilities

(Listmajor responsibilities, that you have,to achieve the key objectives)

• Set safetystandards in line with corporate standards, and regularly update policies andprocedures to be followed at the Centre along with authorization andescalation levels defined
• FormulateStandard Operating Procedures (SOPs) and train different contingency teamssuch as Emergency Response Team (ERT), Fire Fighting Board, Evacuation Team,Medical Team, etc. to handle any emergency situation as may arise at theCenter
• Design, modifyand regularly update the security manual to include all aspects of safety andsecurity and ensure communication of the same to all retailers, internaldepartments, vendors, contract agencies, etc.
• Regulatory Approvals withvarious regulatory authorities/ government agencies (such as police, firedepartment, RTO, courts, Security Guard Board, National Security Guards(NSG), municipal corporation, etc to maintain a safe and secure environmentat the Centre
• Design theschedule for all the safety and security audits to be conducted as mandatedby statutory guidelines, review the audits reports to identify the areas ofnon-compliance and take action accordingly
• Responsible formaking special security arrangements in case of any events/ promotions/marketing initiatives happening in the mall
• Ensure physicalsafety and provide proximity protection for employees and visitors in case ofany emergency and adherence to defined security guidelines and norms by allstaff, contractor agencies and retailers at the Center
• Review andapprove location-wise manpower deploymentschedule and security equipment requirements proposed by the Agency
• Draft the scopedocument and technical capability requirements for employing outsourcedsecurity agencies and also assist in identifying and evaluating privatesecurity agencies and finalize the same
• Ensure allsafety related equipments are in working order at all times and allrepair/ PPM of equipment�s happen asper schedule
• Review andanalyze the various security reports on a regular basis and take measures forresolving issues and identify measures to enhance the robustness of thesecurity and safety operations at the Center
• Ensure regularTraining & Audit should be conducted including FLS
• Design andensure the conduct of safety mock drills to ensure all employees are aware ofthe safety procedures in case of anyemergency
• Monitorthe expenses (both capital and operational expenditure) of the functionagainst the assigned budget and ensure compliance

Requirements