Manager - Sales Operations - Hotel Sales

IGT Solutions; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Competitive salary and performance-based incentives

Opportunity to work with leading corporate clients

Career growth in a fast-paced environment

Work with leading corporate clients

Job summary

A leading BPO company is looking for a dynamic Manager – Sales Operations specializing in hotel sales. The successful candidate will manage corporate client relationships, drive B2B sales, and ensure the seamless delivery of travel-related services. With a minimum of 6 years' experience in the industry and a Bachelor's degree in Business Administration or Hospitality, you will lead strategic sales initiatives and collaborate effectively with internal teams. Competitive salary and performance incentives are offered.

Qualifications

• 6+ years of experience in sales operations, preferably in hotel sales, travel, or BPO industry.
• Proven track record in B2B sales and corporate account management.
• Strong understanding of hotel booking systems and travel industry dynamics.
• Strong understanding of hotel booking systems and travel industry dynamics.

Responsibilities

• Lead corporate client engagement and develop strategic sales plans for hotel bookings.
• Drive B2B sales by acquiring and managing corporate accounts.
• Collaborate with internal teams to ensure smooth service delivery.
• Collaborate with internal teams to ensure smooth and efficient service delivery.
• Identify new business opportunities through market research and benchmarking.
• Develop and implement sales strategies to enhance service offerings and market positioning.
• Monitor sales performance metrics and optimize processes to achieve targets.

Skills

Sales operations

B2B sales

Corporate account management

Negotiation

Stakeholder management

Market analysis

Education

Bachelor's degree in Business Administration or Hospitality

MBA preferred

Tools

CRM software

Hotel booking systems

Travel industry platforms

Job description

Job Title: Manager – Sales Operations (Hotel Sales | BPO Industry)

Location: Gurgaon

Job Summary:

We are seeking a dynamic and results-driven Manager – Sales to lead hotel sales initiatives within our BPO operations. The ideal candidate will be responsible for driving corporate client engagement, managing B2B sales, and ensuring seamless delivery of travel-related services, with a strong focus on hotel bookings and partnerships.

Key Responsibilities:

• Lead corporate client engagement and develop strategic sales plans for hotel bookings and related travel services.
• Drive B2B sales by acquiring, managing, and growing corporate accounts within the hotel segment.
• Build and nurture long-term relationships with key business clients to maximize revenue and retention.
• Collaborate with internal teams (operations, customer support, finance, etc.) to ensure smooth and efficient service delivery.
• Identify new business opportunities through market research, trend analysis, and competitor benchmarking.
• Develop and implement sales strategies to enhance service offerings and improve market positioning.
• Monitor sales performance metrics and optimize processes to achieve business targets.

Key Requirements:

• Bachelor’s degree in Business Administration, Hospitality, or a related field (MBA preferred).
• 6+ years of experience in sales operations, preferably in hotel sales, travel, or BPO industry.
• Proven track record in B2B sales and corporate account management.
• Strong understanding of hotel booking systems and travel industry dynamics.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to analyze market data and translate insights into actionable strategies.
• Strong leadership and team management capabilities.

What We Offer:

• Competitive salary and performance-based incentives
• Opportunity to work with leading corporate clients
• Career growth in a fast-paced BPO and travel environment