Manager - Sales

Rhenus SE & Co. KG; Gurgaon; On-site; INR 600,000 - 900,000; Full time

Job summary

Rhenus SE & Co. KG in Gurgaon, India seeks a Sales & Business Development professional to execute the sales plan, analyze client needs, and submit viable proposals. The role emphasizes building enduring client relationships, coordinating with the Sales Head for growth, and identifying new business opportunities.

The candidate will conduct market research, map potential customers, and contribute to strategic sales planning to expand geographic reach and revenue streams.

Responsibilities

• Execute the sales plan and achieve assigned targets.
• Analyze customer requirements and offer best solutions.
• Submit technically and commercially viable proposals/quotations for enquiries.
• Conduct client background research and market intelligence.
• Maintain long-term relationships with existing customers to generate revenue.
• Collaborate with the Sales Head to drive growth and geographic expansion.
• Map business potential and identify new customers.
• Participate in shaping corporate sales planning and strategies.
• Identify and expand the targeted customer base and industry.

Job description

1 Sales & Business Development:

• Responsible for execution of sales plan and achieve the sales target assigned
• Analyse and understand customer's requirement and offer them best solutions to meet their requirement
• Responsible for timely submission of technically and commercially viable proposals/quotations for all enquiries received
• Conducting research about the client’s background, turnover, strengths, weakness, products through online/offline information
• Maintain long term relationship with old and current customers to generate additional revenue for the organization
• To work closely with the Sales Head to drive the organizations growth, product development and geographical spread
• Conduct basic marketplace intelligence and research to map business potential of existing customers as wells identify new customers
• Participate in identifying corporate sales planning and strategies
• Identify and enlarge Targeted Customer Base and Industry

2 Customer Relations:

• Develop strong customer relationships through regular visits or timely response to their queries.
• Ensure service quality feedback on a monthly basis and implement corrective actions to ensure customer stickiness/ retention.
• Work in coordination with Pricing/ Procurement team to provide best possible quote to customers as well as secure good margin for the company too
• Ensure timely redressal of pre & post sales customer queries, grievances and elevate issues whenever required
• Ensure regular visit to all key customer to maintain smooth relationship

3 MIS & Documentation:

• Ensure adherence to SOP’s formulated and strive continuously to improve the same
• Ensure timely submission of all required MIS to management
• Responsible for safeguarding of all documents related customer, orders, specifications, etc
• Ensure separate files for each customer is maintained and any document is easily available at anytime.