Manager - Retail Sales

dentsu; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

C - Lab in Gurugram is seeking a driven sales and client relationship professional to support the management of client accounts and help day-to-day operations in a fast-paced agency environment.

You will collaborate with cross-functional teams, develop strategies to grow revenue, analyze market trends, and deliver reliable client service. The role is full-time on-site in Gurugram.

Qualifications

• Proven experience in client services or sales in a fast-paced agency environment.
• Strong communication, presentation, and relationship-building skills.
• Ability to analyze market trends and generate insights.

Responsibilities

• Works collaboratively with colleagues and local markets across Dentsu to meet client service needs.
• Coordinates activity ensuring projects and plans deliver against objectives and on time/budget.
• Supports Client Manager and wider team with general client liaison and administration.
• Connects with client to support delivery of communication and service.
• May research new market trends to incorporate into planning.
• Monitors sales data to measure plan effectiveness flagging issues where appropriate.
• Develop and execute strategies to sell retail display inventory to brands.
• Identify new business opportunities and build a pipeline of potential clients.
• Achieve revenue targets and sales growth objectives.
• Build and maintain strong relationships with existing clients and stakeholders.
• Act as a point of contact for client inquiries, ensuring customer satisfaction and repeat business.
• Conduct market analysis to identify trends, competitor strategies, and customer needs.
• Provide input for pricing models and promotional strategies to maximize revenue.
• Monitor and report sales performance, pipeline metrics, and market feedback to leadership.
• Use data insights to refine sales strategies and improve customer acquisition.

Skills

Client management

Sales strategy

Market research

Communication

Tools

CRM software

Data analysis tools

Job description

The purpose of this role is to provide support and assistance in all areas of managing the client’s business and keeping day to day activities running smoothly.

Job Description

Key responsibilities

• Works collaboratively with colleagues and (where appropriate) local markets across Dentsu to meet client service needs
• Coordinates activity ensuring projects and plans deliver against objectives and on time/budget
• Supports Client Manager and wider team with general client liaison and administration
• Connects with client to support delivery of communication and service.
• May research new market trends to incorporate into planning.
• Monitors sales data to measure plan effectiveness flagging issues where appropriate

Sales & Business Development

1. Develop and execute strategies to sell retail display inventory to brands.
2. Identify new business opportunities and build a pipeline of potential clients.
3. Achieve revenue targets and sales growth objectives.

Client Relationship Management

1. Build and maintain strong relationships with existing clients and stakeholders.
2. Act as a point of contact for client inquiries, ensuring customer satisfaction and repeat business.

Market Research & Strategy

1. Conduct market analysis to identify trends, competitor strategies, and customer needs.
2. Provide input for pricing models and promotional strategies to maximize revenue.

Reporting & Analysis

1. Monitor and report sales performance, pipeline metrics, and market feedback to leadership.
2. Use data insights to refine sales strategies and improve customer acquisition.

Location

Gurugram

Brand

C - Lab

Time Type

Full time

Contract Type

Permanent