Manager - OSS & Tools

Vodafone Idea Limited; Maharashtra; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Vodafone Idea Limited is seeking an experienced professional to manage, maintain, and enhance automation platforms, web portals, and reporting solutions supporting critical business operations. The role covers end-to-end application support, troubleshooting, and optimization in Linux environments integrated with MySQL, PostgreSQL, and Oracle databases.

Collaborate with Operations, Infrastructure, and Development teams to deliver scalable automation and reporting solutions aligned with

Qualifications

• 4+ years of experience in application support, automation, or development.
• Experience managing in-house portals, automation tools, and reports.
• Experience working in Linux production environments.
• Telecom Domain knowledge is required.
• Operations Experience is preferred.

Responsibilities

• Manage, maintain, and enhance in-house automation platforms, portals, and reporting solutions.
• Ensure availability, performance, security, scalability, and reliability of applications.
• Troubleshoot application and database issues across Linux environments.
• Implement functional and technical enhancements and optimize system performance.
• Automate operational processes to improve efficiency.
• Adhere to coding, deployment, security, and operational standards.
• Collaborate with Operations, Infrastructure, and Development teams.
• Drive continuous improvements and implement scalable solutions.
• Maintain documentation and knowledge management for platforms.

Skills

Troubleshooting

Automation

Production support

Process automation

Ownership

Independent work

Communication

Continuous improvement

Education

Electronics & communications

Computer Science

Information Technology

Tools

Python

Perl

Node.js

React.js

PHP

Linux

MySQL

PostgreSQL

Oracle

SQL

Job description

Job Purpose

This role is responsible for managing, maintaining, and continuously enhancing in-house developed automation platforms, web portals, and reporting solutions that support critical business and operational functions. The position ensures the availability, performance, security, scalability, and reliability of applications built on

Job Level/ Designation

M1/AGM

Function / Department

SNOC/OSS & Tools

Location

Pune/Hyderabad

Job Purpose

This role is responsible for managing, maintaining, and continuously enhancing in-house developed automation platforms, web portals, and reporting solutions that support critical business and operational functions. The position ensures the availability, performance, security, scalability, and reliability of applications built on Python, Node.js, and React.js, operating in Linux environments and integrated with backend databases such as MySQL, PostgreSQL, and Oracle.

The role encompasses end-to-end application support, including troubleshooting application and database issues, implementing functional and technical enhancements, optimizing system performance, and automating operational processes. It also ensures compliance with established coding, deployment, security, and operational standards.

Working closely with Operations, Infrastructure, and Development teams, the incumbent drives continuous improvements, maintains system stability, and delivers scalable, efficient, and business-aligned automation and reporting solutions that enhance operational effectiveness and support organizational objectives.

Key Result Areas/Accountabilities

• Application Management & Support
• Development, Enhancement & Automation
• Database Management
• Linux System & Deployment Management.
• Monitoring, Reporting & Performance Optimization
• Incident, Change & Problem Management
• Security & Compliance
• Documentation & Knowledge Management
• Continuous Improvement & Innovation

Core Competencies, Knowledge, Experience

• Strong troubleshooting and problem-solving skills.
• Experience in supporting automation tools, portals, and reporting platforms.
• Good understanding of application support and production environments.
• Ability to automate manual processes and improve operational efficiency.
• Strong ownership, accountability, and execution focus.
• Ability to work independently and manage multiple priorities effectively.
• Good communication and collaboration skills.
• Continuous improvement and innovation mindset.

Technical Knowledge

• Proficiency in Python, Perl, Node.js, React.js and PHP
• Strong coding, debugging, and troubleshooting capabilities.
• Good knowledge of Linux administration and shell scripting.
• Hands-on experience with MySQL, PostgreSQL, and Oracle databases.
• Expertise in SQL development, database support, and performance tuning.
• Basic understanding of web servers, APIs, and application deployment processes.
• Experience in application support, automation, and production environment management.
• Strong analytical and problem-solving skills with a focus on operational efficiency.

Experience

• 4+ years of experience in application support, automation, or development
• Experience managing in-house portals, automation tools, and reports
• Experience working in Linux production environments
• Telecom Domain knowledge is required
• Operations Experience is much preferred

Must Have Technical / Professional Qualifications

Engineering Graduate in any of these areas

• Electronics & communications
• Computer Science
• Information Technology