Manager - Order Management

Placement Baba; Chennai; In loco; INR 400.000 - 763.000; Tempo pieno

Descrizione del lavoro

Flender in Chennai, India, seeks a Manager - Order Management to lead planning, disposition and control of all customer orders from entry to delivery.

You will collaborate with Supply Chain, Production and Logistics to improve on-time delivery, communicate with customers and Sales, and drive SAP S/4HANA transformation and BI tools adoption.

Competenze

• BE with 3 years of experience.
• Lead planning, disposition and control of all customer orders from order entry to delivery.
• Track all open orders and improve delivery reliability (on-time delivery) in collaboration with Supply Chain, Production and Logistics.
• Ensure transparent communication with customers and Sales on order status and identify potential delays or bottlenecks.
• Align with Global Order Management on revenue, delivery performance and problem-solving.
• Automate Order Management processes in alignment with IT and Global OM.
• Use Flender Analytic Cloud for KPIs and decision-making.

Mansioni

• Lead planning, disposition and control of all customer orders from order entry to delivery.
• Track all open orders and improve delivery reliability with Supply Chain, Production and Logistics.
• Communicate order status with customers and Sales and flag delays early.
• Collaborate with Global OM on revenue and delivery performance.

Conoscenze

Order management

Leadership

Stakeholder management

English proficiency

Formazione

BE degree (Engineering)

Strumenti

SAP ERP

SAP S/4HANA

BI/analytics tools (SAC)

Descrizione del lavoro

Actively HiringFL# Manager - Order ManagementFlenderChennaiExperience3 yearsSalaryINR 400000 - 762500 per yearlyLocationChennaiJob TypeFull timeSkills:Order ManagementJob DescriptionJob Title: Manager - Order ManagementCompany: FlenderJob Category: SAP SDRoles & Responsibilities:\\* BE with 3 years of experience\\* Lead planning, disposition and control of all customer orders from order entry to delivery\\* Track all open orders and improve delivery reliability (on‐time delivery) in close collaboration with Supply Chain, Production and Logistics.\\* Ensure transparent communication with customers and Sales on order status and identify potential delays or bottlenecks at an early stage.\\* Align with Global Order Management on revenue, delivery performance and problem‐solving\\* Harmonize and automate Order Management processes in alignment with IT and Global OM\\* Define and document standard operating procedures and ensure adherence.\\* Use and further develop the Flender Analytic Cloud (FAC) for KPIs and decision‐making\\* Act as key business partner for the SAP S/4HANA transformation in Order\\-to\\-Cash\\* Several years of experience in Order Management / Customer Service / Supply Chain, incl. leadership\\* Strong expertise in order‐to‐cash processes and delivery performance\\* Experience with SAP ERP; SAP S/4HANA and BI/analytics tools (e.g. SAC) are a plus\\* Very good English skills and strong stakeholder management\\* Hands‐on, analytical, and comfortable in an international environmentThirumalai Kumar TFlender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Work Location: Chennai, IndiaAvailability: Full time