Manager Operations – International Campaign

Elevate Prime Solutions (EPS Group)

Pune District

On-site

INR 1,200,000 - 1,800,000

Full time

7 days ago

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Job summary

TRANSFORMPLUS, based in Pune, is hiring a Manager Operations – International Campaign to lead 50–70+ agents across international and domestic campaigns. The role focuses on retention, KPI tracking, RCA, and conducting operational reviews to optimize performance.

The successful candidate will drive process improvements, mentor team leads, and collaborate with cross-functional stakeholders to ensure service excellence from Pune operations.

Qualifications

Lead 50–70+ agents in campaigns
Retention, KPI tracking and RCA
Operational reviews for international/domestic campaigns

Responsibilities

Lead 50–70+ agents, retention, KPI, RCA and operational reviews for international/domestic campaigns.

Job description

Manager Operations – International Campaign

Lead 50–70+ agents, retention, KPI, RCA and operational reviews for international/domestic campaigns. JobsOn keywords: Manager BPO, International Voice, Pune.

TRANSFORMPLUS is a reputed organization operating in Operations, Operations and based in Pune. The company is actively hiring and offers opportunities across multiple domains. Search TRANSFORMPLUS on Google

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