Operations Manager – International Voice

Elevate Prime Solutions (EPS Group); Mumbai; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

VRSamadhan in Mumbai is seeking an Operations Manager - International Voice to oversee global voice operations and drive customer-service KPIs. You will coordinate cross-functional teams, optimize processes, and ensure service levels meet international clients' expectations.

The role requires strong leadership, analytical thinking, and the ability to adapt to new tools and systems. This on-site position offers growth opportunities within a dynamic organization focused on excellence in operations

Responsibilities

• Manage international voice operations and customer-service KPIs.

Job description

Operations Manager - International Voice

Manage international voice operations and customer-service KPIs. JobsOn keywords: Mumbai BPO Manager.

About VRSamadhan

VRSamadhan is a dynamic and growth-focused organization committed to delivering excellence across its industry. The company emphasizes innovation, skill development, and creating sustainable career opportunities for professionals.

Industry Information

Industry Focus: Operations, Operations

The Operations, Operations sector is one of the fastest-growing areas in today's job market. It includes a wide range of roles, skills, and opportunities that support business growth, innovation, and digital transformation. Companies in this industry typically focus on improving efficiency, delivering better services, and adapting to modern technologies.

Professionals in this field are often required to have strong analytical thinking, communication skills, and adaptability to new tools and systems. Career growth in this industry is generally strong due to continuous demand for skilled talent across multiple domains.

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Note: Industry insights are for informational purposes only and may vary based on company structure and role requirements.

Company Reviews & Ratings

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About the Employer

VRSamadhan is a reputed organization operating in Operations, Operations and based in Mumbai. The company is actively hiring and offers opportunities across multiple domains.