Manager( OP Operations ) - Multispeciality Hospital, Eluru

Nextenti Tech Private Limited; Eluru District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nextenti Tech Private Limited in Eluru, Andhra Pradesh seeks an experienced Hospital Administration leader to oversee the Outpatient Department. You will drive patient flow improvements, coordinate with medical and non-medical teams, and monitor KPIs to meet targets. Budgeting, quality assurance, and staff mentorship are key focus areas.

The role emphasizes cross-department collaboration and delivering high patient satisfaction while ensuring regulatory compliance and cost-effective operations.

Qualifications

• Degree required: MHA or MBA in healthcare management.
• Experience leading hospital OP or equivalent departments is preferred.
• Knowledge of healthcare regulations and quality standards.

Responsibilities

• Oversee day-to-day OP department operations for efficient service delivery.
• Develop strategies to improve patient flow and reduce waiting times.
• Coordinate with medical and non-medical staff for seamless care.
• Monitor KPIs to meet departmental goals and targets.
• Manage budgets, resources and supplies for OP operations.
• Implement quality assurance and regulatory compliance standards.
• Facilitate cross-department communication for collaboration.
• Handle patient concerns to maintain high satisfaction.
• Lead and mentor the OP team to maintain productivity.
• Drive continuous improvement in service delivery and patient outcomes.

Skills

Leadership

Operations Management

Healthcare Regulatory Compliance

Budgeting & Cost Control

Education

Master's degree in Hospital Administration (MHA)

MBA in Hospital & Healthcare Management

Job description

Job Description

• Oversee the day-to-day operations of the Outpatient Department (OP) to ensure effective and efficient service delivery.
• Develop and implement strategies to enhance patient flow and reduce waiting times.
• Coordinate with medical and non-medical staff to ensure seamless patient care and operational efficiency.
• Monitor performance metrics and KPIs to ensure departmental goals are met.
• Manage budgets, resources, and supplies for the OP department, ensuring cost-effective operations.
• Implement and maintain quality assurance standards and compliance with healthcare regulations.
• Facilitate communication between departments to optimize multidisciplinary collaboration.
• Handle patient concerns and feedback, ensuring high levels of patient satisfaction.
• Lead and mentor the OP team, fostering a supportive and productive work environment.
• Drive continuous improvement initiatives to enhance service delivery and patient care outcomes.

Location

Eluru, Eluru, Andhra Pradesh, India 534005

Qualification

Master's degree in Hospital Administration (MHA) / MBA in Hospital & Healthcare Management

Department

Administration