Manager - Liability Operations| Chennai

Catholic Syrian Bank; Chennai; On-site; INR 500,000 - 900,000; Full time

Job summary

Catholic Syrian Bank is seeking an Onboarding Specialist in Chennai to execute customer onboarding with strict KYC/AML adherence, manage volumes for productivity, ensure compliance, meet SLA targets, and maintain accurate MIS reporting.

The role requires a Graduate or Postgraduate with 5–10 years in banking operations, strong data accuracy, and the ability to resolve customer issues within defined TAT, perform RCA for non-recurrence, and support CPC with data-driven decisions.

Qualifications

• Graduate or Postgraduate required.
• 5–10 years of experience in banking/onboarding.
• Exposure to KYC/AML guidelines preferred.

Responsibilities

• Execute customer onboarding with KYC/AML compliance.
• Meet SLA targets and maintain data accuracy; ensure timely MIS.
• Resolve customer complaints within TAT and perform RCA for recurrence.
• Support cleanup operations and ensure quality data in the system.

Skills

KYC knowledge

AML guidelines

Data quality

Education

Graduate

Post Graduate

Job description

Onboarding of Customers & processing all Customer Instructions

Responsibilities

• Execution with full understanding on KYC / AML / Negative list guidelines. Managing Volumes to ensure higher productivity, Control on process and compliance adherence.
• Customer deliverables are met as per SLA. Review and show consistent improvement in customer delivery.
• Resolution of all customer complaints within TAT and doing RCA for non-recurrence. Review vendor for optimum productivity. Filing of regularly returns / MIS on time. Improvement in TAT, FTR will be key achievement.
• Job additionally involves review and support on clean-up operations and ensure prospective good data gets into system. All judgmental activity is done at CPC with thorough knowledge.

Qualifications

Qualification: Graduate / Post Graduate

Experience: 5 to 10 years

Job Info

• Job Identification 1115067
• Posting Date 12/24/2025, 12:00 AM
• Locations 8th Floor, Ispahani Centre, Uthamar Gandhi Road,, Chennai, Tamil Nadu, 600034, IN