Operations Team Member_Liability Operations_0160_2579_1046823

Kotak Mahindra Bank; Ahmedabad District; Sur place; INR 300 000 - 420 000; Plein temps

Résumé du poste

Kotak Mahindra Bank is seeking an Operations Team Member – Liability Operations to handle documentation and service requests across branches. The role demands accuracy, timely processing, and clear communication with internal teams to resolve queries.

The candidate should be tech-savvy, process-oriented, and capable of maintaining high data integrity in day-to-day tasks. The position involves coordinating invoice verification, record-keeping, and timely submission to Finance, with opportunities

Qualifications

• Exposure to RBI KYC guidelines and GST basics.
• Experience with branch banking processes.
• Ability to validate data and documents accurately.
• Excellent communication and teamwork skills.

Responsabilités

• Verify documents received for modifications from various branches and process SRs within defined TATs.
• Maintain records and logs of processed requests for audit and compliance.
• Communicate with branch teams to resolve queries and clarifications.
• Use desktop/laptop systems efficiently for operations and reporting.

Connaissances

Attention to detail

Data validation

Communication skills

Excel proficiency

GST knowledge

KYC basics

Team collaboration

Multitasking

Outils

Finacle

BCIF

Kraman

MS Excel

Description du poste

Job Description:

The Operations Team Member – Liability Operations is responsible for handling documentation and service requests (SRs) related to liability products across branches. The role requires strong attention to detail, timely processing within defined TATs, and effective communication with branch teams to resolve queries. The ideal candidate should be tech-savvy, process-oriented, and capable of maintaining high accuracy in operational tasks.

• Co-ordinate for getting Invoices, Verification and Processing of Invoices, Ensure all Invoices tracked for processing & Payment release. Publishing of MIS
• Maintenance of proper records, for Invoices Received, Processed and In Progress and tracking.
• Ensure processing of all bills with accuracy and within agreed TAT and Submission to Finance
• Self-Audit of Payments in line of Audit Controls.
• Interaction and resolution of Internal/External query with units.
• Staff will be required to process related activities (as stated above or otherwise) as Document Verifier, Maker of Transaction, Checker of a transaction, Reconciliation, Branch Co-ordination, Quality Check, Audit handling etc
• Prompt and proactive response and support to Units on request raised.
• Daily Control, Functional Check List to be adhered to, and improved periodically.
• Continuously work on improvements & error reduction thru regular analysis.
• Take up any other assignments as conveyed by seniors from time to time.

• Knowledge of Branch Banking Process, RBI KYC guidelines, Finacle and BCIF, Kraman operations
• Data and document validation skills
• Basic knowledge of KYC and document verification
• Effective communication skills
• Excel Skill and data reconciliation skills
• Maintaining of records / data and keep readily, available at any point in time
• Follow up with units and vendors for timely submission of Invoices
• Willingness to work late hours /work in staggered working arrangement, in case the same is required.
• Clear Understanding of the tax structure / GST and relate the same for day to day operations
• Supervise, train and guide Junior members for the activities
• Strong team building and operational expertise
• Attention to detail for verification of Payments / Document.

Responsibilities

Verify documents received for modifications from various branches. Process service requests (SRs) within defined turnaround time (TAT). Ensure accuracy and completeness in documentation and data entry. Communicate with branch teams to resolve queries and clarify documentation issues. Maintain records and logs of processed requests for audit and compliance. Use desktop/laptop systems efficiently for operational tasks and reporting.

Requirements: