Manager - Corporate/Commercial Banking

HCL Technologies Limited; Chennai; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

HCL Technologies Limited in Chennai is hiring a Manager – Business Banking to own Corporate and commercial servicing delivery, ensure controls, capacity planning, and client governance. You will lead transition readiness and stabilisation across activities, incorporating loan fulfilment capabilities where contracted.

The role requires deep knowledge of KYC handoffs, onshore/offshore responsibilities, risk and audit evidence, and strong stakeholder communication with RMs and fulfilment teams.

Qualifications

• Significant corporate/commercial servicing, lending or asset-finance delivery experience with client governance responsibility.
• Knowledge of business banking account-opening controls, mandates, approved lending amendments and specialist payment handoffs.
• Experience governing operational risk, incidents, audit evidence and onshore/offshore authority boundaries.
• Lending document, invoice, ID and bank-detail validation knowledge; strong capacity planning and operational MI skills.
• Executive communication, stakeholder coordination, transition readiness and continuous-improvement capability.
• Degree in Finance, Commerce, Accounting, Business or equivalent relevant experience. Work within approved permissions and protect customer information.

Responsibilities

• Own delivery against agreed service levels, quality requirements and control obligations.
• Confirm process scope, process inventory, back-office handoffs and onshore/offshore responsibilities with the bank.
• Lead hiring, capacity planning and role-based KT; establish readiness evidence and specialist coverage.
• Govern mandates, customer/RM authority, KYC handoffs, four-eyes checks, completion validation and audit evidence.
• Oversee Northridge ID/document verification, agreement-version exceptions, bank-detail controls and funding-risk escalation.
• Maintain clear approval ownership for credit decisions, compliance, legal exceptions, fee waivers and payment release.
• Lead client governance and incident response; monitor ageing, accuracy, rework and unresolved dependencies.
• Own SOP/change governance, access readiness, continuity and audit remediation; sponsor approved simplification and automation.

Skills

Corporate servicing delivery

Client governance

Stakeholder coordination

Transition readiness

Capacity planning

KYC handoffs

Operational MI

Executive communication

Education

Degree in Finance, Commerce, Accounting, Business

Job description

We are hiring for a Manager Business Banking role for Our Chennai campus. Please find the details below:

Work Mode:

Work from Office

Preferred Joining:

Within 30- 45Days

Job Summary

Own Corporate and commercial Servicing delivery, operational controls, capacity and client governance. Lead transition readiness and stabilisation across assigned activities, incorporating loan fulfilment capabilities where contracted and allocated.

What You'll Do

• Own delivery against agreed service levels, quality requirements and control obligations.
• Confirm process scope, process inventory, back-office handoffs and onshore/offshore responsibilities with the bank.
• Lead hiring, capacity planning and role-based KT; establish readiness evidence and specialist coverage.
• Govern mandates, customer/RM authority, KYC handoffs, four-eyes checks, completion validation and audit evidence.
• Oversee Northridge ID/document verification, agreement-version exceptions, bank-detail controls and funding-risk escalation.
• Maintain clear approval ownership for credit decisions, compliance, legal exceptions, fee waivers and payment release.
• Lead client governance and incident response; monitor ageing, accuracy, rework and unresolved dependencies.
• Own SOP/change governance, access readiness, continuity and audit remediation; sponsor approved simplification and automation.

What You Need

• Significant corporate/commercial servicing, lending or asset-finance delivery experience with client governance responsibility.
• Knowledge of business banking account-opening controls, mandates, approved lending amendments and specialist payment handoffs.
• Experience governing operational risk, incidents, audit evidence and onshore/offshore authority boundaries.
• Lending document, invoice, ID and bank-detail validation knowledge; strong capacity planning and operational MI skills.
• Executive communication, stakeholder coordination, transition readiness and continuous-improvement capability.
• Degree in Finance, Commerce, Accounting, Business or equivalent relevant experience. Work within approved permissions and protect customer information.

Business Banking Knowledge

• Broad knowledge of corporate/commercial account servicing, lending administration, KYC handoffs, mandates and specialist payment processes.
• Understand business banking and lending operational risks, approval ownership and onshore/offshore responsibilities; govern controls, incidents and audit evidence.

Language & Communication

• Excellent written and verbal English with professional customer-service etiquette.
• Confidence in dealing with RMs, fulfilment teams and UK/Ireland stakeholders.
• Ability to explain exceptions, documentary gaps and required actions clearly and tactfully.