Manager - IT

Pinnacle Mobility Solutions; Pithampur; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Pinnacle Mobility Solutions Pvt. Ltd. in Pithampur Sector 7 is seeking a Manager IT to lead site IT infrastructure and operations, ensuring secure, reliable services supporting manufacturing and business operations.

You will cover plant IT, IT/OT connectivity, cybersecurity, Microsoft 365, end-user computing, CCTV networking and project execution. The role requires 12–18 years in IT infrastructure within manufacturing, with strong vendor management and cross-functional coordination across

Qualifications

• 12–18 years of IT infrastructure and operations experience.
• Experience in plant IT/OT connectivity and manufacturing environment.
• Strong knowledge of LAN/WAN, Wi‑Fi, VLANs, routing and switching.
• Experience with Fortinet FortiGate firewall and VPN.
• Proficient in Active Directory, Entra ID and Microsoft 365.
• Endpoint security, patching and asset management.
• CCTV/VMS/networking for security infrastructure.
• Hands-on network, firewall, Wi‑Fi and cybersecurity experience.

Responsibilities

• Manage day-to-day plant IT infrastructure and operations for availability and performance of LAN/WAN, Wi‑Fi, Internet, switches, firewalls, endpoints, printers.
• Administer enterprise networking including VLANs, routing, VPN and Fortinet/FortiGate security infrastructure.
• Coordinate with Production, Engineering, Quality, Stores and SAP for plant IT needs and ensure rapid incident resolution.
• Support Outlook, Teams, OneDrive, SharePoint and AD/Entra ID administration; drive SLA-based IT service desk.
• Oversee CCTV, VMS and access-control network infrastructure; ensure security and scalability.
• Lead IT projects from requirements through delivery; manage OEMs and vendors; monitor SLAs.
• Maintain IT governance, asset/license records, backups and disaster recovery readiness.

Skills

Enterprise LAN/WAN

Wi‑Fi

VLAN

Routing

Switching

Fortinet FortiGate firewall

VPN

IT/OT segmentation

Manufacturing connectivity

Fiber optic

Structured cabling

Active Directory

Entra ID

Microsoft 365

Endpoint security

Patching

Asset management

CCTV/VMS networking

IT governance

Vendor management

Education

BE/B.Tech/BSc./MCA or equivalent in IT, Computer Science or Electronics

Job description

JOB DESCRIPTION

MANAGER IT | PLANT IT INFRASTRUCTURE & OPERATIONS

Company: PINNACLE MOBILITY SOLUTIONS PVT. LTD.

Information Technology

Location

Pithampur Sector 7, Madhya Pradesh

Employment Type

Full-Time

B.E./B.Tech/B.Sc./MCA or equivalent in IT, Computer Science or Electronics

Experience

1218 Years

Qualification

JOB PURPOSE

The Manager IT will serve as the site IT Lead for EKA Mobility Pithampur Sector 7 and will be accountable for secure, reliable and highly available IT services supporting uninterrupted manufacturing and business operations. The role covers plant infrastructure, IT/OT connectivity, cybersecurity, Microsoft 365, end-user computing, security-system connectivity, asset governance, vendor management and new IT project execution.

KEY RESPONSIBILITIES

• 1. Plant IT Infrastructure & Operations
  Manage day-to-day plant IT infrastructure and support operations, ensuring availability and performance of LAN/WAN, Wi-Fi, Internet, switches, firewalls, endpoints, printers and related services.
  Manage server and network rooms, racks, UPS systems, structured cabling, fiber backbone and environmental readiness.
  Monitor infrastructure health, capacity and uptime; proactively identify recurring issues and implement corrective actions.
• 2. Network, Cybersecurity & IT/OT
  Administer enterprise switching, VLANs, routing, wireless networks, VPN and Fortinet/FortiGate security infrastructure.
  Ensure secure network segregation across Corporate IT, Manufacturing/OT, CCTV, Access Control and Guest networks.
  Coordinate firewall policies, security hardening, vulnerability remediation, endpoint security, antivirus/EDR and patch compliance.
  Support secure connectivity for shop-floor terminals, barcode scanners, manufacturing devices and OT/IoT systems.
• 3. Manufacturing & Business Application Support
  Coordinate with Production, Engineering, Quality, Stores, Logistics, Automation, SAP and Corporate IT teams for plant technology requirements.
  Ensure rapid resolution and escalation of production-critical IT incidents and maintain stable connectivity for SAP and manufacturing terminals.
• 4. Microsoft 365 & End-User IT
  Support Outlook, Teams, OneDrive and SharePoint, along with Active Directory and Microsoft Entra ID user administration in coordination with Corporate IT.
  Manage desktops, laptops, workstations, printers, standard software, onboarding, transfers and separation-related IT activities.
  Drive IT Service Desk operations with SLA-based incident and request resolution.
• 5. CCTV, VMS & Access Control Infrastructure
  Coordinate the network and IT infrastructure supporting CCTV, VMS and access-control systems.
  Ensure availability, security and scalability of surveillance and physical-security network infrastructure in coordination with Security, Admin and technology partners.
• 6. IT Projects & Vendor Management
  Lead site IT projects from requirement gathering, BOQ and technical review through implementation, commissioning, handover and closure.
  Coordinate with OEMs, system integrators, service providers and AMC partners; manage FAT/SAT/UAT activities wherever applicable.
  Monitor vendor SLAs, technical deliverables, warranty, AMC and escalations; coordinate with Procurement and Commercial teams for purchases and renewals.
• 7. IT Governance, Assets & Compliance
  Maintain accurate hardware, software, license, warranty and AMC records.
  Maintain network diagrams, IP/VLAN matrices, configuration backups and as-built documentation.
  Implement Corporate IT policies, SOPs and security standards; support audits and ensure timely closure of observations.
  Maintain backup, disaster recovery and IT business-continuity readiness.

TECHNICAL SKILLS & CANDIDATE PROFILE

Required Technical Skills

Preferred Candidate Profile

• Enterprise LAN/WAN, Wi-Fi, VLAN, routing and switching
• Fortinet/FortiGate firewall, VPN and network security
• IT/OT segmentation and manufacturing connectivity
• Fiber optic and structured cabling
• Active Directory, Entra ID and Microsoft 365
• Endpoint security, patching and asset management
• CCTV/VMS/access-control networking
• 1218 years of IT infrastructure and operations experience
• Preferably 35 years in a manufacturing or automotive plant
• Hands-on network, firewall, Wi-Fi, endpoint and cybersecurity experience
• Greenfield manufacturing plant implementation experience preferred
• Sound understanding of IT/OT integration and shop-floor connectivity
• Strong troubleshooting, project management, vendor management and documentation skills
• Effective coordination across Corporate IT and plant functions
• Backup, DR, server/network room and UPS infrastructure
• ITSM, vendor, OEM, SI and AMC management

KEY PERFORMANCE AREAS

• Infrastructure and network availability
• Incident resolution and SLA compliance
• Cybersecurity and vulnerability closure
• IT/OT stability and security
• Asset and license governance
• Project delivery and vendor performance
• Backup and DR readiness
• Audit and compliance
• End- user service quality
• Operational cost optimization

PREFERRED CERTIFICATIONS

CCNA/CCNP | ITIL | Microsoft Azure/Microsoft 365 | Cybersecurity Certification

EKA Mobility | Manager IT | Pithampur Sector 7