Manager-I - GROUP OPS SERVICE SC

ICICI Prudential Life Insurance Co.; Mumbai; Presencial; INR 600.000 - 900.000; Jornada completa

Descripción de la vacante

ICICI Prudential Life Insurance Co. in Mumbai seeks a Client Relations professional to coordinate with mid- and senior-management clients for their requirements and requests, and to manage customized requests of HNI clients.

You will schedule investments and trust advisory calls to support financial planning. In this role you will resolve client queries by coordinating with internal stakeholders and ensure all requests are processed within the agreed TAT on the CMS system, contributing to strong

Formación

• Knowledge of financial services is required.
• Demonstrated ability to deliver timely results and meet targets.
• Strong networking and relationship management skills.
• Analytical, problem-solving and decision-making abilities.

Responsabilidades

• Coordinate with mid- and senior-management level clients for requirements and requests.
• Manage customized requests of HNI clients.
• Schedule investments and trust advisory calls.
• Coordinate with internal stakeholders to handle client queries and complaints.
• Ensure all requests are processed within TAT on the CMS system.

Conocimientos

Financial services knowledge

Timely results

Relationship management

Analytical problem solving

Descripción del empleo

• Coordinatingwith mid-and-senior management level clients for their requirements andrequests
• Managingcustomized requests of HNI clients
• Schedulinginvestments and trust advisory calls
• Managingclient requests/queries/complaints by coordinating with the internalstakeholders concerned
• Ensuringall requests are managed within TAT on the Customer RelationshipManagement (CMS) system.

Key Accountabilities

• Shouldhave knowledge about financial services
• Shouldbe focused in delivering timely results and achieving targets
• Strongnetworking and relationship management skills
• Stronganalytical, problem solving and decision-making skills