Manager - Sales Support

Invesco MF; New Delhi; On-site; INR 400,000 - 550,000; Full time

Job summary

Invesco MF in New Delhi is seeking an Administrative Sales Support specialist to liaison between Sales teams and institutional clients. You will handle inquiries promptly, coordinate with clients, distributors and RM, and help ensure smooth transaction flow.

The role covers reporting, tracking funds, quarterly distributor communications, and daily MIS duties. You will build positive rapport with clients and RMs, contribute to process improvements, and support the sales process with proactive

Qualifications

• Proactive, adaptable, and strong communication skills.
• Well versed with MS Office.

Responsibilities

• Provide administrative sales support and liaise between Sales personnel and customers.
• Handle and assist institutional clients' inquiries promptly to reduce delays.
• Coordinate with Clients, Distributors and Relationship Managers for smooth transaction flow and keep records up to date.
• Report on online/offline transactions, track funds and inform clients and RMs.
• Handle distributor requirements and quarterly communications.
• Go the extra mile for customer service and support daily MIS and other activities.
• Establish and maintain positive rapport with clients and Relationship Managers.
• Drive continuous improvement in work processes and maintain goal orientation.

Skills

Communication skills

Adaptability

Tools

MS Office

Job description

Principal Accountabilities:

• Provideadministrative sales support and serve as a liaison for Sales personnel &Customers.
• Handle& Assist Institutional Client's related inquiry quickly and professionallyto reduce any delay in the process.
• Co‐ordinationwith Clients / Distributors / Relationship Mangers for smooth flow oftransactions followed by checking & maintaining record of the same.
• Online/ Offline transactions reporting, tracking funds & informing Client &RM
• HandlingDistributor requirements & mailing their structures quarterly.
• Takethe extra mile for Customer Service.
• Manageother activities i.e., Daily Business, MIS, etc.
• Establishinga positive rapport with all clients & Relationship Managers
• Continuousinnovation with the work process.
• Goalorientation, working effectively with the teams, interpersonal and influencingskills to manage customers effectively

Knowledge, Skills, Competencies, andCertifications:

• Proactive, adaptable, and strongcommunication skills.
• Well versed with MS Office

Preferred Industry Experience:

• Candidate with relevant experience in AMC or any otherfinancial institution handling corporates and other Institutional clients