Manager Hub Operations

Navata Suppy Chain Solutions; Hyderabad; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Navata Suppy Chain Solutions in Hyderabad is seeking an experienced Hub Operations lead to drive the overall dispatching, vendor management, and client profiling activities. The role requires coordinating with infrastructure, labor, and transport partners to ensure timely delivery of consignments and efficient daily operations.

You will handle hub strategy, SOP adherence, and performance improvements while building strong client relationships and guiding recruitment and training within the team.

Qualifications

• Experience in hub operations dispatching.
• Experience with vehicle onboarding and vendor management.
• Ability to convert clients into leads (added advantage).

Responsibilities

• Oversee Hub Operations strategy and execution.
• Ensure SOPs with zero deviations.
• Identify opportunities to streamline processes and improve efficiency.
• Maintain customer rapport and manage key accounts.
• Oversee staff recruitment, training, and development.
• Coordinate with freight and transportation companies for routes and rates.
• Drive growth, have a vision and execution capability.

Skills

Hub operations

Dispatching

Vendor management

Client relationship

Vehicle onboarding

Education

Any Graduate / Any Post Graduate

Job description

Employment Type: Full Time, Permanent

Education Qualification: Any Graduate / Any Post Graduate

Experience: 8 to 10 years

Candidate Profile: Candidature should have prior experience in the Hub Operations dispatching process, Vehicle on-boarding, Vendor management, dealing with Clients for Company Profiling Services and converting to leads will be an added advantage.

The operations team owns the execution of daily operations and ensures we deliver the consignments to the customers in a timely fashion. You will manage resources like infrastructure, labors and also plan the daily operations in terms of receiving/ order building/ dispatching that helps run a seamless supply chain system at Navata SCS

Roles and Responsibilities

• Responsible for the overall strategy and execution of Hub Operations as well as the planning and directing activities and operations of the business.
• Effective execution of the SOP with zero deviations.
• Identify and drive continuous improvement opportunities to streamline process and improve accuracy and efficiency within operations.
• Customer rapport and network and need to handle Key accounts.
• Over-viewing the staff recruitment, training, leading and employee development.
• Works with freight and transportation companies to get route and rate.
• Needs to be driven, growth oriented and accountable. Should have high level vision along with capability to get into individual execution details.