Manager HR Operations

LOTS Wholesale Solutions; New Delhi; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

LOTS Wholesale Solutions in India is seeking an experienced HR operations professional to lead payroll, compensation, and HR analytics. You will manage Darwinbox HRIS, ensure statutory compliance, and coordinate audits while driving process improvements and timely service delivery.

Role requires 6-8 years in payroll and HR ops, cross-functional collaboration, and strong Excel skills; immediate joining is preferred in a fast-paced retail multi-location setup.

Qualifications

• Postgraduate qualification in HR or a graduate degree in Commerce/related discipline.
• 6-8 years of relevant experience in payroll management and HR operations; retail or multi-location business experience preferred.
• Hands-on experience with Darwinbox is mandatory.
• Good understanding of payroll processing, compensation and benefits, salary structures, statutory compliance and employee lifecycle management.
• Experience in payroll reconciliation, HR reporting, audit coordination and Full & Final settlements.
• Strong analytical skills, attention to detail and proficiency in MS Excel.
• Good communication and stakeholder management skills.
• Ability to manage multiple priorities, meet deadlines and work in a fast-paced environment.
• A proactive, solution-oriented approach with focus on process improvement and employee service delivery.

Responsibilities

• Payroll Management: Manage the monthly payroll cycle, validate inputs, conduct variance analysis, coordinate tax deductions and ensure timely salary processing.
• Compensation & Benefits: Support salary revisions, annual reviews, benchmarking, benefits administration and revision letters.
• Darwinbox & HRIS: Manage employee data, HR transactions, workflows, reporting and issue resolution in Darwinbox.
• Full & Final Settlement: Ensure timely processing of separations, final settlements, leave encashment and related documentation.
• HR Reporting & Analytics: Prepare HR dashboards, payroll reports, trackers and data for management reviews.
• Statutory Compliance: Support labour law compliance, filings, audits and records maintenance with internal teams and external consultants.
• Audit & Controls: Coordinate with auditors, provide documentation and close audit observations on time.
• Policy & Process Improvement: Review and streamline HR operations, SOPs and workflows for accuracy and efficiency.
• Budget & Annual Reviews: Support HR budget preparation, salary budget monitoring and annual compensation reviews.
• Stakeholder Management: Coordinate with Finance, business teams, employees and external vendors to resolve HR queries and ensure service delivery.
• Handle other HR operations responsibilities as required.

Skills

Payroll management

HR operations

MS Excel

Statutory compliance

HR reporting

Audits

Budgeting

Stakeholder management

Policy & process improvement

Final settlements

Leave encashment

Education

Postgraduate qualification in HR or graduate degree in Commerce/related discipline

Tools

Darwinbox

Job description

Role & responsibilities

• Payroll Management: Manage the monthly payroll cycle, validate payroll inputs, conduct variance analysis, coordinate tax deductions and ensure timely and accurate salary processing.
• Compensation & Benefits: Support salary revisions, annual compensation reviews, salary benchmarking, benefits administration and preparation of compensation revision letters.
• Darwinbox & HRIS: Manage employee data, HR transactions, system workflows, reporting and issue resolution in Darwinbox. Identify opportunities to improve system utilization and process efficiency.
• Full & Final Settlement: Ensure timely and accurate processing of employee separations, final settlements, leave encashment and related documentation.
• HR Reporting & Analytics: Prepare and maintain HR dashboards, payroll reports, trackers and employee-related data for management reviews.
• Statutory Compliance: Support labour law compliance, statutory filings, audits and maintenance of relevant records in coordination with internal teams and external consultants.
• Audit & Controls: Coordinate with internal and statutory auditors, provide supporting documentation and ensure closure of audit observations within timelines.
• Policy & Process Improvement: Review and streamline HR operations processes, SOPs and workflows to improve accuracy, turnaround time and employee experience.
• Budget & Annual Reviews: Support HR budget preparation, salary budget monitoring and annual compensation and benefits reviews.
• Stakeholder Management: Coordinate with Finance, business teams, employees and external vendors to resolve HR operations queries and ensure timely service delivery.
• Handle other HR operations responsibilities as required.

Preferred candidate profile

• Postgraduate qualification in HR or a graduate degree in Commerce/related discipline.
• 6-8 years of relevant experience in payroll management and HR operations; retail or multi-location business experience will be preferred.
• Hands-on experience with Darwinbox is mandatory.
• Good understanding of payroll processing, compensation and benefits, salary structures, statutory compliance and employee lifecycle management.
• Experience in payroll reconciliation, HR reporting, audit coordination and Full & Final settlements.
• Strong analytical skills, attention to detail and proficiency in MS Excel.
• Good communication and stakeholder management skills.
• Ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
• A proactive, solution-oriented approach with a focus on process improvement and employee service delivery.

Candidates who can join immediately or within 15 days are preferred.

If you have strong hands-on experience in Darwinbox and enjoy managing end-to-end HR operations, payroll and compliance, we would like to hear from you.