MANAGER ENGINEERING AND BUSINESS EXCELLENCE - Quality Engineering

Happiest Minds Technologies; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Happiest Minds Technologies in Bengaluru is seeking a senior quality management professional to establish and review project quality plans and strategies, initiate projects in JIRA, ensure process compliance, and drive process harmonization with customers.

You will analyse performance, conduct audits, support teams on quality tools, and lead training and dashboards at BU level. Strong experience in ISO 9001:2015, CMMI, and Six Sigma is preferred.

Qualifications

• Experience in establishing and reviewing project quality plans and strategies.
• Ability to work with Scrum/Agile processes and drive quality in iterative development.
• Experience diagnosing, reporting, tracking and resolving project quality issues.
• Strong interpersonal communication and ability to collaborate across distributed teams.
• Familiarity with ISO standards and process improvements.

Responsibilities

• Establish and review the project Quality plans and strategies for achieving goals
• Project initiations and setup for new projects in JIRA
• Understand customer processes & enable the projects to be compliant
• Customer interactions on Process Harmonization.
• Analyse & communicate process improvements with the customers.
• Process tailoring for projects
• Support to team members on Project Management, Configuration Management, Code quality Tools.
• Project performance?analysis and corrective actions
• Conduct project assessments / audits.
• Performance analysis of Projects, accounts and Business units
• Facilitating process improvement plans
• Support on org / Business unit level Process Improvement initiatives
• Conduct trainings on Quality Process orientation, Project Management training, Estimation etc.
• Manage the Business Unit level Dashboards & MIS.

Skills

Quality assurance

Agile SCRUM

Interpersonal communication

Distributed team collaboration

Education

ISO 9001:2015

CMMI

Six Sigma

Tools

Code quality tools

Job description

• Establish and review the project Quality plans and strategies for achieving goals
• Project initiations and setup for new projects in JIRA
• Understand customer processes & enable the projects to be compliant
• Customer interactions on Process Harmonization.
• Analyse & communicate process improvements with the customers.
• Process tailoring for projects
• Support to team members on Project Management, Configuration Management, Code quality Tools.
• Project performance?analysis and corrective actions
• Conduct project assessments / audits.
• Performance analysis of Projects, accounts and Business units
• Facilitating process improvement plans
• Support on org / Business unit level Process Improvement initiatives
• Conduct trainings on Quality Process orientation, Project Management training, Estimation etc.
• Manage the Business Unit level Dashboards & MIS.

Skill set requirements

• 12-15 years of experience?in software industry experience.
• Know-how of the product & captive industries.
• Knowledge of ISO 9001:2015, CMMI, Six sigma
• SCRUM (Agile) methodology
• Passion for quality assurance of end-user applications
• Experience in diagnosing, reporting, tracking and resolving project performance issues
• Familiarity with Code quality, statistical analysis tools
• Comfort working in a distributed team
• Good interpersonal skills, written and verbal communication skills