Manager - DSMG - Motor Finance - Collections - Flows

Tata Capital; Yamunanagar; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Tata Capital is seeking an experienced Collections Lead for motor finance to oversee the collections process, design strategies to improve efficiency, and reduce delinquencies. Located in Yamunanagar, Haryana, the role focuses on optimizing recovery operations and driving performance across portfolios.

The position requires collaborating with cross-functional teams to resolve customer issues, analyzing performance metrics, ensuring regulatory compliance, and leading a team of collection

Responsibilities

• Manage and oversee the collections process for motor finance products.
• Develop and implement strategies to improve collection efficiency and reduce deliquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction.
• Analyze and report on collection performance metrics to identify areas for improvement.
• Ensure compliance with regulatory requirements and internal policies.
• Lead and motivate a team of collection professionals to achieve business objectives.

Job description

• Manage and oversee the collections process for motor finance products.
• Develop and implement strategies to improve collection efficiency and reduce deliquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction.
• Analyze and report on collection performance metrics to identify areas for improvement.
• Ensure compliance with regulatory requirements and internal policies.
• Lead and motivate a team of collection professionals to achieve business objectives.