Manager - DSMG - Motor Finance - Collections - Flows - Bkt 1 To 3 (LT)

Tata Capital; Lucknow; On-site; INR 300,000 - 550,000; Full time

Job summary

Tata Capital in Lucknow invites an experienced collections professional to join our motor finance team. You will drive recovery efforts, set targets, and ensure compliance with SOPs and local regulations while delivering customer-centric solutions.

You will analyze performance metrics, collaborate with cross-functional teams, and implement strategies to improve collection efficiency in a fast-paced, regulated environment. Prior experience in consumer finance collections is preferred.

Responsibilities

• Achieve the collections target in the assigned area.
• Ensure adherence to SOPs and legal norms as per process and organizational policy.
• Manage and oversee the collections process for motor finance.
• Develop and implement strategies to improve collection efficiency.
• Collaborate with cross-functional teams to resolve customer issues.
• Analyze and report on collection performance metrics.

Job description

• Achieve the collections target in the assigned area.
• Ensure adherence to SOPs and legal norms as per process and organizational policy.
• Manage and oversee the collections process for motor finance.
• Develop and implement strategies to improve collection efficiency.
• Collaborate with cross-functional teams to resolve customer issues.
• Analyze and report on collection performance metrics.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.