Manager

Tata Capital; Khordha; On-site; INR 800,000 - 1,100,000; Full time

Job summary

Tata Capital in India is seeking a results‑driven Collections Manager to oversee motor finance collections operations, lead a diverse team and drive performance.

You will develop strategies to reduce delinquencies, ensure regulatory compliance, analyze metrics, and collaborate with cross‑functional teams to resolve customer issues and improve satisfaction.

Based in Odisha, the role requires strong leadership, analytical skills, and a customer‑centric mindset.

Responsibilities

• Manage and oversee the collections process for motor finance products.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction.
• Analyze and report on collection performance metrics to identify areas for improvement.
• Ensure compliance with regulatory requirements and internal policies.
• Lead and motivate a team of collection professionals to achieve business objectives.

Job description

• Manage and oversee the collections process for motor finance products.
• Develop and implement strategies to improve collection efficiency and reduce delinquencies.
• Collaborate with cross-functional teams to resolve customer issues and enhance customer satisfaction.
• Analyze and report on collection performance metrics to identify areas for improvement.
• Ensure compliance with regulatory requirements and internal policies.
• Lead and motivate a team of collection professionals to achieve business objectives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.