Manager - Digital Technology

VFS Global; Mumbai; Ibrido; INR 2.000.000 - 3.400.000; Tempo pieno

Descrizione del lavoro

VFS Global invites applications for a Manager - Digital Technology to lead high-impact digital projects on the client government website, driving revenue and revenue-related KPIs.

Role requires 5-8 years in digital/e-commerce, proficiency in Google Analytics, Jira, Confluence, SEO and CMS, and the ability to mentor a team while aligning with ABMS and sustainability policies.

Competenze

• Graduate/Postgraduate degree in Marketing, Digital Technologies, or global equivalent degree.
• 5-8 years of experience in digital and e-commerce industry.
• Proficiency in Google Analytics, Jira, Confluence, and other relevant tools and experience with Search Engine Optimization and Content Management System software.

Mansioni

• Develop and execute digital projects that align with strategic objectives and financial targets.
• Monitor website performance and implement strategies to optimize revenue and user engagement.
• Design and deliver integrated customer experiences across digital channels.
• Conduct data analysis to derive customer insights and identify growth opportunities.
• Propose innovative solutions to enhance web traffic and conversion rates.
• Collaborate with internal stakeholders to ensure product consistency and alignment.
• Recommend and implement optimization techniques to improve customer experience and satisfaction.
• Manage advertising campaigns to achieve marketing objectives.
• Establish and enforce web best practices to maintain website integrity.
• Train and develop team members in the use of digital technologies.

Conoscenze

Digital strategy

Data analysis

Stakeholder collaboration

Project management

Customer experience

Formazione

Graduate/Postgraduate degree in Marketing or Digital Technologies

Strumenti

Google Analytics

Jira

Confluence

SEO

CMS

Descrizione del lavoro

Role & responsibilities

Manager - Digital Technology will be responsible for developing and implementing impactful digital projects aimed at generating revenue from the client government website.

• Develop and execute digital projects that align with strategic objectives and financial targets.
• Monitor website performance and implement strategies to optimize revenue and user engagement.
• Design and deliver integrated customer experiences across digital channels.
• Conduct data analysis to derive customer insights and identify growth opportunities.
• Propose innovative solutions to enhance web traffic and conversion rates.
• Collaborate with internal stakeholders to ensure product consistency and alignment.
• Recommend and implement optimization techniques to improve customer experience and satisfaction.
• Manage advertising campaigns to achieve marketing objectives.
• Establish and enforce web best practices to maintain website integrity.
• Train and develop team members in the use of digital technologies.
• Execute additional duties and responsibilities as assigned by management.
• Support the organisation's sustainability initiatives and contribute to achieving established targets.
• Promote judicious use of natural resources.
• Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.
• Execute special assignments/projects assigned by reporting manager.

Sustainability

• Promote judicious use of natural resources.
• Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.

Anti Bribery Management Systems (ABMS)

• Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.

a. Understanding of ethical standards and the importance of integrity in business practices.

b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.

Education

• Graduate/Postgraduate degree in Marketing, Digital Technologies, or a global equivalent degree.

Experience

• 5-8 years of experience within the digital and e-commerce industry.
• Proficiency in Google Analytics, Jira, Confluence, and other relevant tools and experience with Search Engine Optimization and Content Management System software.