Senior Technical Product Manager

VFS Global; Mumbai; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

VFS Global is seeking a Senior Manager – Technical Product Manager to design, develop, and implement digital products aimed at generating revenue. You will lead a cross-functional team to align product roadmaps with strategic objectives and financial targets.

You will monitor KPIs, optimize revenue and user engagement, and drive innovative solutions to improve traffic, conversion, and customer experience across digital channels.

Qualifications

• Graduate or master's degree in computer engineering.
• 9-11 years of experience in the digital and e-commerce industry.

Responsibilities

• Define the product feature roadmap aligned with strategic objectives and financial targets.
• Monitor performance through KPIs and implement strategies to optimize revenue and user engagement.
• Propose innovative solutions to enhance traffic and conversion rates.
• Design and implement optimization techniques to improve customer experience and satisfaction.
• Lead a team of software development and operations engineers to build and operate digital products.
• Design and deliver integrated customer experiences across digital channels.
• Conduct data analysis to derive customer insights and identify growth opportunities.
• Collaborate with internal and external stakeholders to ensure product consistency and alignment.
• Manage marketing objectives.
• Establish and enforce web best practices to maintain website integrity.
• Train and develop team members in the use of digital technologies.
• Promote judicious use of natural resources; adhere to EH&S policies and ABMS guidelines.
• Understand ethical standards and identify risks related to bribery in business contexts.

Education

Graduate or master's degree in computer engineering

Job description

The Senior Manager – Technical Product Manager will be responsible for designing, developing, and implementing digital products and services aimed at generating revenue for VFS.

Duties & Responsibilities

Job Description

• Define the product feature roadmap aligned with strategic objectives and financial targets.
• Monitor performance through KPIs and implement strategies to optimize revenue and user engagement.
• Propose innovative solutions to enhance traffic and conversion rates.
• Design and implement optimization techniques to improve customer experience and satisfaction.
• Lead of team of software development and operations engineers to build and operate digital products.

Customer Experience & Engagement

• Design and deliver integrated customer experiences across digital channels.
• Conduct data analysis to derive customer insights and identify growth opportunities.
• Collaborate with internal and external stakeholders to ensure product consistency and alignment.
• Manage marketing objectives.

Team Development & Best Practices

• Establish and enforce web best practices to maintain website integrity.
• Train and develop team members in the use of digital technologies.

Sustainability

• Promote judicious use of natural resources.
• Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines
• Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.

a. Understanding of ethical standards and the importance of integrity in business practices.

b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.

Education

• Graduate or master's degree in computer engineering.

Experience

• 9-11 years of experience within the digital and e-commerce industry.