Manager - Counselling

MWT Education Consultancy; Kozhikode district; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

MWT Education Consultancy in Kochi, Kerala, is looking for a Manager - Counselling to identify prospective clients who wish to migrate and study abroad. You will handle phone and email etiquette, provide information and guidance on the immigration process, and register and retain clients for the organization.

The role requires 6+ years of experience, the ability to work under target pressure, strong learning and presentation skills, and leadership in handling a team to achieve department

Qualifications

• 6+ years of counselling/education management experience.
• Proven ability to identify prospective clients.
• Excellent phone and email etiquette.
• Skill in guiding clients through immigration processes.
• Experience in registering and retaining clients.
• Ability to work under target pressure.
• Strong learning and presentation skills.
• Experience in leading a team and managing department activities.

Responsibilities

• Identify prospective clients who wish to migrate and study abroad.
• Efficient phone etiquette and Email etiquette.
• Provide information, guidance and support to clients regarding the immigration process.
• Register and retain prospective clients for the organization.
• Provide continuously support to clients until the commencement of case processing.
• Ability to work under target pressure.
• Good learning and presentation skills.
• Leadership team handling.
• Accomplishes department objectives by managing staff; planning and evaluating department activities.

Skills

Phone etiquette

Email etiquette

Leadership

Presentation skills

Team management

Job description

Manager - Counselling

• Identify prospective clients who wish to migrate and study abroad.
• Efficient phone etiquette and Email etiquette.
• Provide information, guidance and support to clients regarding the immigration process.
• Register and retain prospective clients for the organization.
• Provide continuously support to clients until the commencement of case processing.
• Ability to work under target pressure.
• Good learning and presentation skills.
• leadership team handling
• Accomplishes department objectives by managing staff; planning and evaluating department activities.

Years of experience: 6+ years

Job Location: Kochi, Trivandrum, Kottayam, Calicut