Manager - Counselling

MWT Education Consultancy; Kottayam; On-site; INR 180,000 - 300,000; Full time

Job summary

MWT Education Consultancy is seeking a motivated candidate to handle client outreach for study abroad and migration services. The role involves guiding clients through immigration processes, registering and retaining leads, and offering ongoing support until case processing begins.

The candidate should excel in phone and email etiquette, possess strong presentation skills, and thrive under target-driven expectations while collaborating with a leadership team to meet department objectives.

Qualifications

• Experience in handling client communications and inquiries.
• Ability to maintain professionalism in phone and email interactions.
• Comfort with working under targets and delivering results.
• Strong presentation and learning abilities.

Responsibilities

• Identify prospective clients who wish to migrate and study abroad.
• Provide information, guidance and support to clients regarding the immigration process.
• Register and retain prospective clients for the organization.
• Provide continuously support to clients until the commencement of case processing.
• Lead and participate with the team to achieve department objectives.
• Manage staff and plan activities to accomplish departmental goals.
• Demonstrate efficient phone and email etiquette in day-to-day operations.

Skills

Customer service

Phone etiquette

Email etiquette

Presentation skills

Leadership

Target-driven

Job description

• Identify prospective clients who wish to migrate and study abroad.
• Efficient phone etiquette and Email etiquette.
• Provide information, guidance and support to clients regarding the immigration process.
• Register and retain prospective clients for the organization.
• Provide continuously support to clients until the commencement of case processing.
• Ability to work under target pressure.
• Good learning and presentation skills.
• leadership team handling
• Accomplishes department objectives by managing staff; planning and evaluating department activities.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.