Manager - Business Development & Community Outreach

2070Health; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

2070Health in Mumbai seeks a dynamic Manager – Business Development & Community Outreach to build strong connections between the hospital and the local community. You will develop referral networks, engage with doctors and healthcare professionals, and run community outreach activities to raise awareness of hospital services.

The role involves organizing health camps, coordinating with clinical and marketing teams, tracking referrals, and reporting outcomes to drive patient footfall and service

Qualifications

• 2–10 years of relevant experience in hospital business development or healthcare outreach.
• Excellent communication and interpersonal skills.
• Strong networking and relationship-building abilities.

Responsibilities

• Develop and maintain relationships with local doctors, clinics, diagnostic centres, healthcare professionals, and community stakeholders.
• Build a strong referral network for the hospital.
• Identify potential referral partners and develop new relationships.
• Conduct regular meetings and engagement activities with doctors and community partners.
• Organize health camps, awareness programs, screening initiatives, and community outreach activities.
• Coordinate with clinical and marketing teams for outreach programs.
• Promote hospital specialties, services, and patient-care programs.
• Track referrals and understand referral trends and opportunities.
• Maintain regular follow-ups with referral partners.
• Gather market feedback regarding competitors and local healthcare trends.
• Identify opportunities to increase patient footfall through community engagement.
• Prepare regular reports on visits, referrals, activities, conversions, and business generated.

Skills

Communication

Relationship-building

Networking

Local market knowledge

Field visits

Presentation

Negotiation

Reporting

Excel

Tools

Excel

Job description

Job Description – SSO Community Connect

Location: Mumbai
Industry: Healthcare / Hospitals
Experience: 2–10 years
Employment Type: Full-time

About the Role

We are looking for an energetic and relationship-oriented Manager – Business Development & Community Outreach professional to build strong connections between the hospital and the local community.

The role will focus on developing referral networks, engaging with doctors and healthcare professionals, conducting community outreach activities, and creating awareness about hospital services.

Key Responsibilities

• Develop and maintain relationships with local doctors, clinics, diagnostic centres, healthcare professionals, and community stakeholders.
• Build a strong referral network for the hospital.
• Identify potential referral partners and develop new relationships.
• Conduct regular meetings and engagement activities with doctors and community partners.
• Organize health camps, awareness programs, screening initiatives, and community outreach activities.
• Coordinate with the hospital's clinical and marketing teams for outreach programs.
• Promote relevant hospital specialties, services, and patient-care programs.
• Track referrals and understand referral trends and opportunities.
• Maintain regular follow-ups with referral partners.
• Gather market feedback regarding competitors, patient requirements, and local healthcare trends.
• Identify opportunities to increase patient footfall through community engagement.
• Prepare regular reports on visits, referrals, activities, conversions, and business generated.
• Ensure professional representation of the hospital during external meetings and community activities.

Key Skills

• Excellent communication and interpersonal skills.
• Strong relationship-building abilities.
• Networking and business development orientation.
• Good local market knowledge.
• Ability to independently manage field visits and meetings.
• Strong presentation and negotiation skills.
• Result-oriented approach.
• Good reporting and Excel skills.

Preferred Background

Candidates with experience in hospital business development, doctor relationship management, healthcare outreach, community engagement, or healthcare sales will be preferred.

Note: This is a field-oriented role and requires regular interaction with external stakeholders.