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HDFC ERGO General Insurance in Bhubaneshwar seeks a Manager to develop and conduct training programs for sales, product, soft skills and processes across employees and channel partners in English, Hindi and vernacular languages.
You will design sessions aligned to productivity, regional needs, and learning themes, prepare training calendars, track attendance, and maintain dashboards. Frequent travel to branches for in-person training and collaboration with business teams to close capability gaps.
End Date 26 Mar 2027
Required Experience 3 - 10 years
Basic Section
New Job Title Manager
No. Of Openings 1
Grade M
Campus/Non Campus Non Campus
Employment Type Permanent
Organisational
Company HDFC ERGO General Insurance
Legal Entity HDFC ERGO General Insurance
SBU/ Channel Health
Business Function Sales
Cost Center Agency - Health
Cost Center Code 1825
Department Retail Business Group
Business Zone North
Job Role TM - Sales Support
Country India
Region East
State Odisha
City Bhubaneshwar
Physical Branch Bhubaneshwar
Branch Bhubaneshwar
Branch Code 3302
Type of Office Branch
Any Graduate
Develop and conduct sales, product, soft skill and process trainings modules for employees and channel partners in English, Hindi and vernacular language
Design and conduct employee training sessions aligned to vintage, productivity levels, zonal needs, and monthly learning themes based on capability needs, topics, and productivity insights in consultation with business teams and Academy team
Prepare agent training calendars customized by cohort and training priorities.
Maintain and update training trackers, daily dashboards, and online attendance records.
Plan, review, and refine monthly training schedules through a structured review cadence.
Travel to branches to deliver in-person training for agents and employees as per the monthly plan. Customize training content based on feedback, field requirements, and business goals.
Engage with business stakeholders to identify capability gaps and recommend suitable training interventions.
Monitor training effectiveness through feedback, assessments, and performance indicators.
Ensure training processes, documentation, and content updates adhere to internal compliance standards. Key Requirements – Education & Certification