Account Manager

Netbuzz Digital Solutions; Faridabad District; Presencial; INR 200.000 - 300.000; Jornada completa

Descripción de la vacante

Netbuzz Digital Solutions in Haryana, India, is seeking an energetic Account Manager to nurture client relationships and ensure high satisfaction and retention.

You will oversee daily operations to deliver services on time, develop a deep understanding of client needs, and coordinate with internal teams to resolve issues promptly.

Ideal candidates have 0-1 year in account management, a B.Tech in Computers, and strong skills in client relationship building and coordination.

Formación

• 0-1 year experience in account management or related field.
• Bachelor's degree in Computers (B.Tech) or equivalent qualification.
• Strong skills in client account management, client coordination, client handling, client interaction, client interfacing, and client relationship building.

Responsabilidades

• Manage client relationships through effective communication, ensuring high levels of satisfaction and retention.
• Oversee daily operations to ensure seamless delivery of services, meeting project deadlines and expectations.
• Develop strong understanding of clients' needs and preferences to deliver tailored solutions.
• Collaborate with internal teams to resolve issues promptly and efficiently.
• Identify opportunities for growth and upselling/cross-selling within existing accounts.

Conocimientos

Account management

Client coordination

Client handling

Client interfacing

Relationship building

Educación

Bachelor's degree in Computers (B.Tech) or equivalent

Descripción del empleo

Roles and Responsibilities

• Manage client relationships through effective communication, ensuring high levels of satisfaction and retention.
• Oversee daily operations to ensure seamless delivery of services, meeting project deadlines and expectations.
• Develop strong understanding of clients' needs and preferences to deliver tailored solutions.
• Collaborate with internal teams to resolve issues promptly and efficiently.
• Identify opportunities for growth and upselling/cross-selling within existing accounts.

Desired Candidate Profile

• 0-1 year experience in account management or related field (client coordination, handling, relationship).
• Bachelor's degree in Computers (B.Tech) or equivalent qualification.
• Strong skills in client account management, client coordination, client handling, client interaction, client interfacing, and client relationship building.