Opening For Account Manager @Chennai

Tekskills Inc.; Mumbai; Vor Ort; INR 900.000 - 1.700.000; Vollzeit

Zusammenfassung

Tekskills Inc. in Mumbai seeks an Account Manager to manage and grow key client accounts, acting as the face of the firm.

You will coordinate with internal recruitment teams to deliver high-quality talent, build long-term partnerships, ensure high fulfillment rates, and uncover new business within your portfolio. The role requires 6–8 years in recruitment with at least 3 years in client relationship management or account management, plus strong communication, consultative selling, and

Qualifikationen

• 6–8 years of recruitment experience with at least 3 years in client relationship management or account management
• Excellent verbal and written communication skills with ability to present data to senior stakeholders
• Strong consultative selling skills to advise on market trends, salary benchmarks, and talent availability
• Solid project management to juggle multiple open roles across client stakeholders
• Client-first mindset with ability to work under pressure and meet tight deadlines

Aufgaben

• Client Relationship Management: serve as the main point of contact for HR leaders and hiring managers
• Requirement Gathering: understand technical needs, culture fit, and budget constraints and brief the recruitment team
• Internal Delivery Coordination: coordinate with sourcing/delivery team to prioritize roles and monitor candidate pipeline
• Revenue Growth (Account Mining): identify opportunities to expand services within clients
• Offer Management: oversee negotiations and onboarding process
• Issue Resolution: proactively manage service gaps, candidate drop-outs, or billing disputes

Kenntnisse

Recruitment experience

Account management

Communication

Consultative selling

Organizational skills

Resilience

Jobbeschreibung

We are looking for a strategic and relationship-oriented Account Manager to manage and grow our key client accounts. You will act as the "face of the firm," working closely with clients to understand their hiring goals and coordinating with our internal recruitment teams to deliver high-quality talent. Your goal is to build long-term partnerships, ensure high fulfillment rates, and identify new business opportunities within your existing portfolio

Key Responsibilities

• Client Relationship Management: Serve as the main point of contact for HR leaders and hiring managers. Conduct regular status calls and quarterly business reviews (QBRs).
• Requirement Gathering: Deep-dive into new job orders to understand technical needs, cultural fit, and budget constraints. Translate these into actionable briefings for the recruitment team.
• Internal Delivery Coordination: Collaborate with the sourcing/delivery team to prioritize roles, monitor the candidate pipeline, and ensure submissions meet the client's quality bar.
• Revenue Growth (Account Mining): Identify opportunities to expand our services into other departments or geographic regions within the clients organization.
• Offer Management: Oversee the final stages of the recruitment process, including salary negotiations, closing candidates, and ensuring a smooth onboarding experience.
• Issue Resolution: Proactively manage any service delivery gaps, candidate drop-outs, or billing disputes to maintain a high level of client satisfaction.

Required Skills & Qualifications

• Experience: [e.g., 6-8 years] in recruitment, with at least 3 years specifically in Client Relationship Management or Account Management.
• Communication: Exceptional verbal and written communication skills; ability to present data and reports confidently to senior stakeholders.
• Consultative Selling: Ability to advise clients on market trends, salary benchmarks, and talent availability rather than just "taking orders."
• Organization: Strong project management skills to juggle multiple open roles across different client stakeholders simultaneously.
• Resilience: A "client-first" mindset with the ability to handle high-pressure situations and tight deadlines