Logistics Manager

Swish; Bengaluru; On-site; INR 1,500,000 - 2,600,000; Full time

Job summary

Swish is building a new-age food delivery experience in Bengaluru, focused on fast, high-quality meals reachable through integrated kitchens, warehouses and supply chain operations. We seek a Logistics Manager to own central planning and execution across cities, coordinating with warehouses, kitchens and city teams to deliver reliable service.

You will plan daily movements, optimize routes, manage 3PLs, monitor deliveries and drive cost efficiency while ensuring compliance and alignment with

Responsibilities

• Plan daily movement of products from warehouses / central kitchens to PODs and other locations.
• Build and optimize routes based on distance, delivery windows, vehicle capacity and number of stops.
• Plan vehicle requirements based on daily and future volumes.
• Own daily vehicle allocation, route sequencing and dispatch tracking.
• Monitor deliveries and proactively manage delays and exceptions.
• Manage 3PL and transport partners, including SLAs, rates and performance.
• Negotiate rates and continuously improve transportation costs.
• Track cost per km, cost per trip, cost per delivery and vehicle utilization.
• Work with warehouse and production teams to align dispatches with production readiness.
• Build processes for POD, route adherence and delivery reconciliation.
• Ensure vehicles, drivers and transport partners meet required compliance standards.
• Support logistics planning for new kitchens, warehouses and cities.
• Identify opportunities to improve fleet utilization, route efficiency and network design.
• Build and maintain logistics dashboards and regularly report performance to supply-chain leadership.
• Own escalations related to missed deliveries, vehicle breakdowns, route disruptions and vendor issues.

Job description

Swish is building a new-age food delivery experience focused on getting fresh, high-quality meals to customers quickly. Our kitchens, warehouses and supply chain work together to ensure the right products reach the right location at the right time.

We are looking for a Logistics Manager to build and run the logistics network supporting this growing operation.

What you'll own

You will own central logistics planning and execution across cities - from route planning and fleet utilization to 3PL management, dispatch tracking and logistics costs.

This is a centralized role working closely with warehouse, kitchen, procurement and city operations teams.

What you'll work on

• Plan daily movement of products from warehouses / central kitchens to PODs and other locations.
• Build and optimize routes based on distance, delivery windows, vehicle capacity and number of stops.
• Plan vehicle requirements based on daily and future volumes.
• Own daily vehicle allocation, route sequencing and dispatch tracking.
• Monitor deliveries and proactively manage delays and exceptions.
• Manage 3PL and transport partners, including SLAs, rates and performance.
• Negotiate rates and continuously improve transportation costs.
• Track cost per km, cost per trip, cost per delivery and vehicle utilization.
• Work with warehouse and production teams to align dispatches with production readiness.
• Build processes for POD, route adherence and delivery reconciliation.
• Ensure vehicles, drivers and transport partners meet required compliance standards.
• Support logistics planning for new kitchens, warehouses and cities.
• Identify opportunities to improve fleet utilization, route efficiency and network design.
• Build and maintain logistics dashboards and regularly report performance to supply-chain leadership.
• Own escalations related to missed deliveries, vehicle breakdowns, route disruptions and vendor issues.

What we're looking for

• 6-10 years of experience in logistics, transportation or distribution.
• Experience in QSR, FMCG, retail, e-commerce, last-mile or food delivery is preferred.
• Strong understanding of route planning, fleet management and transportation economics.
• Comfortable working with large operational datasets and building cost models.
• Experience with route-planning or dispatch-management tools.
• Strong stakeholder and vendor-management skills.
• Willingness to spend time on the ground when required.

What will help you succeed

• You enjoy solving operational problems with data.
• You can balance cost, speed and service levels.
• You are comfortable managing vendors and holding them accountable.
• You can handle multiple moving pieces without losing operational discipline.
• You are comfortable building systems and processes from scratch.
• You can move between strategic planning and daily execution.