Logistics Coordinator

RentoMojo; Navi Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

RentoMojo is seeking a Logistics Executive to manage daily logistics operations at the Hoskote Warehouse. The role includes vehicle dispatch planning, route optimization, order scheduling, and coordination with drivers and third-party partners to ensure timely pickups and deliveries.

The candidate will handle customer queries, monitor vehicle movements, and address in-transit issues while minimizing costs and damages, working with the warehouse team to resolve order errors or cancellations.

Qualifications

• Good communication in English and Hindi
• Strong problem-solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third-party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision-making and coordination skills with internal teams

Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Skills

Bilingual communication

Problem solving

Flexibility with shifts

Coordination with 3rd party partners

Data entry proficiency

Outbound calling

Decision making

Job description

Designation:

Logistics Executive

Job Summary

The Logistics Coordinator is responsible for managing and coordinating daily logistics operations at the Hoskote Warehouse. Key responsibilities include vehicle dispatch planning, route optimization, order scheduling, coordination with drivers and third party partners, handling customer queries, monitoring vehicle movement, and managing in-transit issues. The role also involves ensuring timely pickups and deliveries, minimizing vehicle costs and damages, and collaborating with the warehouse team to resolve order errors or cancellations.

Key Responsibilities

• Coordinating vehicle dispatch and ensuring timely delivery and pickup
• Monitoring vehicle movement and tracking
• Handling customer calls for scheduling orders and addressing queries
• Planning daily routes for efficient delivery
• Scheduling and monitoring urgent pickups
• Controlling vehicle costs
• Following up and resolving customer escalations via email
• Managing vehicle arrangement and maintenance
• Training and developing support staff
• Controlling in-transit damage
• Coordinating with the warehouse team to address errors and cancellations
• Alternative order planning in case of in-transit cancellation

Candidate Qualifications

• Good communication skills in English and Hindi
• Strong problem‑solving abilities
• Flexibility to work in different shifts
• Ability to coordinate with third‑party business partners, drivers, and customers
• Excellent knowledge of logistics processes and tools
• Proficiency in data entry
• Comfortable with outbound calls
• Strong decision‑making and coordination skills with internal teams

Required Skills

• Good communication in English and Local Language (Mandatory)
• Problem‑solving ability
• Flexibility in working for different shifts
• Coordination with 3rd party business partners and handling drivers and customer calls
• Excellent process knowledge/tools

Skills: customer escalations,logistics processes knowledge,good communication in english and local language,in‑transit damage,flexibility in working for different shifts,flexibility in working shifts,communication in english and local language,strong decision‑making skills,problem‑solving,coordination with third‑party business partners,excellent process knowledge/tools,knowledge of logistics processes and tools,outbound call comfort,data entry proficiency,daily routes,handling drivers and customer calls,problem‑solving ability,problem‑solving abilities,coordination skills,customer calls,coordination with 3rd party business partners,decision‑making and coordination,good communication skills,flexibility to work in different shifts,address errors and cancellations,outbound calling