Loan Collection Executive - DRA

KS Legal & Associates; Mumbai City; On-site; INR 360,000 - 480,000; Full time

Job summary

KS Legal & Associates in Mumbai is seeking a team leader to manage the collections for personal loans. The role involves leading a collection team, making EMI and charge collection calls, and addressing customer queries to resolve cases efficiently.

The candidate should have 3 years of team handling experience, with telecalling exposure in NBFCs, strong communication skills, and DRA certification, plus proficiency in English, Hindi, and another Indian language.

Qualifications

• Team Leading for Collection Team for Personal Loans Handling Collection calls on a personal loan for collecting EMI & Charges
• Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC
• Good Communication Skills DRA Certification Spoken Language
• Proficiency: English , Hindi and any other India Language

Responsibilities

• Look after customer queries and try to resolve the case in the best possible manner
• Updating daily achievements to superiors

Skills

Team Leadership

Telecalling

Communication Skills

DRA Certification

English

Hindi

Other Indian Language

Job description

• Team Leading for Collection Team for Personal Loans Handling Collection calsl on a personal loan for collecting EMI & Charges Look after customer queries and try to resolve the case in the best possible manner Updating daily achievements to superiors
• Desired Candidate Profile: Team Handling experience for 3 years Experience in Tele calling, NBFC
• Good Communication Skills DRA Certification Spoken Language
• Proficiency: English , Hindi and any other India Language