Learning & Development Executive

Enlighten Hacks - Community for Growth; Ahmedabad District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Enlighten Hacks - Community for Growth is seeking a Sales Enablement Executive to build and manage the sales learning ecosystem from Ahmedabad, Gujarat. The role focuses on onboarding, product and process enablement, and coaching to improve demos, conversions, and customer interactions.

The ideal candidate will drive QA, training effectiveness, and cross-functional collaboration with Product, Support, Customer Success, and HR teams.

Qualifications

• Bachelor's degree in business, commerce, or management.
• 2–4 years in sales training, enablement, or learning & development.
• Experience in SaaS, FinTech, or B2B software preferred.
• Strong communication, presentation, and coaching skills.
• Proficient with CRM platforms and documentation.
• Solid Excel, PowerPoint, and collaboration tools knowledge.

Responsibilities

• Design onboarding programs for new sales team members.
• Train on products, CRM, processes, and tools.
• Ensure new hires complete training before handling customers.
• Lead product knowledge and process enablement sessions.
• Review calls and demos to identify coaching needs.
• Develop playbooks, SOPs, scripts, and knowledge assets.
• Collaborate with Product, Support, and HR teams.

Skills

Sales Training

Enablement

Coaching

Documentation

Performance Improvement

Communication Skills

Presentation Skills

Education

Bachelor's degree in Business / Commerce / Management

Tools

HubSpot CRM

Zoho CRM

Salesforce

Odoo

Excel

Google Workspace

PowerPoint

Job description

Job Title: Sales Enablement Executive

Job Title: Sales Enablement Executive

Location: Ahmedabad, Gujarat (Work from Office)

Employment Type: Full-Time

Experience: 2–4 Years

Industry Preference: SaaS / FinTech / B2B Software

About The Role

We are looking for a Sales Enablement Executive to build, manage, and continuously improve the sales learning and enablement ecosystem. The ideal candidate will ensure that Sales & Demo Executives are equipped with the knowledge, skills, processes, and resources required to deliver high-quality customer interactions and achieve sales targets.

This role is ideal for professionals with experience in sales training, quality assurance, coaching, documentation, and performance improvement.

Key Responsibilities

Sales Onboarding & Training

• Design and deliver structured onboarding programs for new sales team members.
• Conduct training on products, sales processes, CRM, and internal tools.
• Ensure new hires complete training before handling customers independently.
• Continuously improve onboarding and training materials.

Product & Process Enablement

• Conduct regular product knowledge and feature update sessions.
• Train teams on sales methodologies, product demonstrations, objection handling, negotiation, and closing techniques.
• Keep the sales team updated on product enhancements and process changes.
• Work closely with Product and Support teams to simplify technical concepts.

Sales Quality Assurance (QA)

• Review sales calls, demo recordings, and customer interactions.
• Evaluate performance using QA scorecards.
• Identify coaching opportunities and performance gaps.
• Share constructive feedback with team members and managers.
• Maintain quality reports and dashboards.

Coaching & Performance Improvement

• Conduct one-on-one coaching sessions.
• Support underperforming employees with improvement plans.
• Monitor training effectiveness and recommend development plans.
• Assist managers in improving team productivity and conversion rates.

Documentation & Knowledge Management

Develop And Maintain

• Sales Playbooks
• SOPs
• Demo Scripts
• Call Scripts
• Objection Handling Guides
• Product FAQs
• Knowledge Base Articles
• Training Manuals
• Assessment Materials

Training Effectiveness & Reporting

• QA Scores
• Product Knowledge Scores
• Demo Quality
• Conversion Rates
• Training Completion
• Onboarding Progress

Cross-functional Collaboration

• Sales Team
• Product Team
• Customer Success
• Support Team
• HR Team

Required Qualifications

• Bachelor's degree in Business, Commerce, Management, or a related field.
• 2–4 years of experience in Sales Training, Sales Enablement, Learning & Development, Sales QA, or a similar role.
• Experience in SaaS, FinTech, or B2B software companies preferred.
• Strong communication, presentation, and coaching skills.
• Experience with CRM platforms (HubSpot, Zoho CRM, Salesforce, Odoo, etc.).
• Strong documentation and content creation skills.
• Good knowledge of Microsoft Excel, PowerPoint, and Google Workspace.

Preferred Skills

• Experience with accounting software or ERP solutions.
• Knowledge of sales methodologies such as SPIN Selling, Challenger Sales, or Consultative Selling.
• Experience creating structured training content or LMS materials.
• Sales training or coaching certification is an added advantage.

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