We are seeking an experienced Lead/Senior SRE Engineer with strong Dynatrace expertise to join our team. In this role, you will drive the implementation of DevOps & SRE practices, shape the technology roadmap, and ensure the reliability, performance, and observability of our production systems. You will collaborate closely with application teams and product owners to foster a culture of operational excellence and continuous improvement.
Responsibilities
- Help to implement DevOps & SRE practices
- Drive discussions for the technology roadmap for the SRE team
- Identify, craft, and maintain SLIs and SLOs for teams, as well as metrics such as MTTR, Lead time for change, Deployment Frequency, and Change Failure Rate
- Design, develop, and manage monitoring, alerting, operability, and observability for applications using Dynatrace, Splunk, and Grafana
- Perform performance assessments and monitoring, and recommend performance enhancements
- Enforce application teams to meet performance and availability SLAs
- Partner with product owners to manage error budget, prioritize toil backlog, and validate against team, application, and incident metrics
- Participate in an on-call rotation for production events or outages
- Strive for continuous improvement for continuous integration & continuous deployment (CI/CD Pipeline)
- Apply troubleshooting techniques, incident management, and root cause analysis
- Encourage and build automated processes wherever possible
- Implement cybersecurity measures by continuously performing vulnerability assessment and risk management
- Manage periodic reporting on the progress to management and the customer
- Collaborate with application teams to ease their adoption of the platform, and coordinate communication within the team and with customers
- Analyze the current system and develop plans for enhancements and improvements
Requirements
- Bachelor's degree in Computer Science or related fields and/or equivalent work experience
- 5-12 years of general IT experience, including 5+ years working within DevOps or SRE teams
- Background in supporting production infrastructure
- Strong knowledge of CI/CD
- Understanding of observability (monitoring, logging, and tracing)
- Expertise in Dynatrace and Splunk
- Familiarity with a leading cloud provider (AWS, Azure, or GCP)
- Proficiency in operating high-availability, fault-tolerant, scalable, distributed software in production
- Capability to work independently and as part of a team, with strong organizational and interpersonal skills and experience developing a culture of operational maturity
- Strong analytical and problem-solving mindset, with strategic thinking and experience troubleshooting under pressure
- Flexibility to adjust quickly to new technologies
- English B2 or higher