Lead/Senior SRE Engineer - Dynatrace

EPAM Systems; Coimbatore District; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid time off

LinkedIn Learning access

Job summary

EPAM Systems, Inc. is seeking an experienced Lead/Senior SRE Engineer in Coimbatore to drive DevOps and SRE practices across multiple teams. You will shape the technology roadmap and ensure reliability, performance, and observability of production systems.

You will collaborate with application teams and product owners to enforce SLIs/SLOs, manage incident metrics, and advance CI/CD maturity while applying security and risk controls.

Qualifications

• Bachelor's degree in Computer Science or related field or equivalent work experience.
• 5+ years in IT with a focus on DevOps or SRE.
• Hands-on experience supporting production infrastructure.
• Strong knowledge of CI/CD practices and observability fundamentals.

Responsibilities

• Lead and implement DevOps and SRE practices across teams.
• Establish SLIs/SLOs and track MTTR, deployment frequency, and change failure rate.
• Operate monitoring, alerting, and observability using Dynatrace, Splunk, and Grafana.
• Drive CI/CD enhancements and incident root-cause analysis.

Skills

DevOps

SRE

Dynatrace

Splunk

Grafana

CI/CD

AWS/Azure/GCP

On-Call

Observability

Education

Bachelor's degree

Tools

Dynatrace

Splunk

Grafana

Job description

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.We are in search of an experienced Lead/Senior SRE Engineer with strong Dynatrace expertise to join our team.In this role, you will drive the implementation of DevOps and SRE practices, shape the technology roadmap, and ensure the reliability, performance, and observability of our production systems. You will collaborate closely with application teams and product owners to foster a culture of operational excellence and continuous improvement.ResponsibilitiesSupport implementation of DevOps & SRE practices across teamsLead discussions and planning for the SRE technology roadmapEstablish and maintain SLIs and SLOs, and track MTTR, Lead time for change, Deployment Frequency, and Change Failure RateCreate, enhance, and operate monitoring, alerting, operability, and observability for applications using Dynatrace, Splunk, and GrafanaEvaluate system performance through assessments and monitoring, and propose optimization actionsHold application teams accountable for meeting performance and availability SLAsWork with product owners to manage error budget, order the toil backlog, and validate progress using team, application, and incident metricsParticipate in on-call rotation for production events or outagesAdvance continuous improvement of continuous integration & continuous deployment through the CI/CD PipelineExecute troubleshooting techniques, incident management processes, and root cause analysisDrive automation wherever feasible to reduce manual workApply cybersecurity measures by continuously performing vulnerability assessment and risk managementDeliver periodic reporting on progress to management and the customerCoordinate with application teams to ease platform adoption, and align communication within the team and with customersAssess the current system and develop improvement and enhancement plansRequirementsBachelor's degree in Computer Science or a related discipline, or equivalent work experience5+ years of general IT experience, including 5+ years in DevOps or SRE teamsPractical experience supporting production infrastructureStrong knowledge of CI/CD practicesClear understanding of observability fundamentals (monitoring, logging, and tracing)Advanced proficiency with Dynatrace and SplunkExperience with a leading cloud provider (AWS, Azure, or GCP)Capability to run high-availability, fault-tolerant, scalable, distributed software in production environmentsAbility to operate autonomously and in a team, supported by strong organizational and interpersonal skills and experience driving operational maturityExcellent analytical thinking and problem-solving skills, with strategic judgment and calm troubleshooting under pressureWillingness to adapt quickly to new technologiesEnglish level B2 (Upper-Intermediate) or higherWe offerOpportunity to work on technical challenges that may impact across geographiesVast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certificationsOpportunity to share your ideas on international platformsSponsored Tech Talks & HackathonsUnlimited access to LinkedIn learning solutionsPossibility to relocate to any EPAM office for short and long-term projectsFocused individual developmentBenefit package:Health benefitsRetirement benefitsPaid time offFlexible benefitsForums to explore beyond work passion (CSR, photography, painting, sports, etc.)