Lead/Senior SRE Engineer - Dynatrace

Epam Systems; Hyderabad, Chennai District, Bengaluru; On-site; INR 3,500,000 - 5,500,000; Full time

Job summary

Epam Systems seeks an experienced Lead/Senior SRE Engineer with strong Dynatrace expertise to join our team in Hyderabad, India. You will drive DevOps and SRE practices, shape the technology roadmap, and ensure the reliability, performance, and observability of our production systems.

You will design, build, and run monitoring and observability across Dynatrace, Splunk, and Grafana; define SLIs/SLOs and MTTR metrics, and lead CI/CD improvements.

Qualifications

• Bachelor's degree in Computer Science or related field or equivalent experience.
• 5+ years in IT with DevOps/SRE background.
• Hands-on production infrastructure experience.
• Solid knowledge of CI/CD practices and tooling.
• Deep understanding of observability concepts (monitoring, logging, tracing).
• Expert-level Dynatrace and Splunk experience.
• Familiarity with AWS/Azure/GCP.
• Ability to operate high-availability, fault-tolerant distributed systems.

Responsibilities

• Implement DevOps and SRE practices across teams and workflows.
• Lead discussions for the SRE technology roadmap.
• Define and maintain SLIs/SLOs and key metrics (MTTR, changeLead time, deployment frequency, change failure rate).
• Design and run monitoring, alerting, operability for apps using Dynatrace/Splunk/Grafana.
• Drive performance assessments and improvements; ensure SLAs.
• Manage error budgets and toil backlog with product teams.
• Participate in on-call rotation for production incidents.
• Advance CI/CD pipelines and automation; promote incident management and root-cause analysis.
• Collaborate with teams to support platform adoption and communications.
• Analyze systems and develop enhancement plans.

Skills

DevOps practices

SRE

CI/CD

Observability

Problem solving

Team collaboration

On-call

Education

Bachelor's degree in Computer Science

Tools

Dynatrace

Splunk

Grafana

Job description

We are looking for an experienced Lead/Senior SRE Engineer with strong Dynatrace expertise to join our team.

In this role, you will drive the implementation of DevOps and SRE practices, shape the technology roadmap, and ensure the reliability, performance, and observability of our production systems. You will collaborate closely with application teams and product owners to foster a culture of operational excellence and continuous improvement.

Responsibilities

• Implement DevOps & SRE practices across teams and workflows
• Lead discussions and decisions for the SRE team technology roadmap
• Define, refine, and maintain SLIs and SLOs, along with MTTR, Lead time for change, Deployment Frequency, and Change Failure Rate metrics
• Design, build, and run monitoring, alerting, operability, and observability for applications using Dynatrace, Splunk, and Grafana
• Conduct performance assessments and monitoring, then recommend and drive performance improvements
• Ensure application teams meet performance and availability SLAs
• Partner with product owners to manage error budget, prioritize the toil backlog, and validate outcomes against team, application, and incident metrics
• Participate in an on-call rotation to respond to production events and outages
• Drive continuous improvement of continuous integration & continuous deployment (CI/CD Pipeline)
• Apply incident management practices, troubleshooting techniques, and root cause analysis
• Promote and implement automation wherever feasible
• Implement cybersecurity measures by continuously performing vulnerability assessment and risk management
• Manage periodic progress reporting to management and the customer
• Collaborate with application teams to support platform adoption, and coordinate communication within the team and with customers
• Analyze the current system and develop enhancement and improvement plans

Requirements

• Bachelor's degree in Computer Science or a related field, or equivalent professional experience
• 5+ years of general IT experience, including 5+ years in DevOps or SRE teams
• Hands-on background supporting production infrastructure
• Solid knowledge of CI/CD practices and tooling
• Deep understanding of observability concepts, including monitoring, logging, and tracing
• Expert-level expertise with Dynatrace and Splunk
• Familiarity with a major cloud provider such as AWS, Azure, or GCP
• Proven ability to operate high-availability, fault-tolerant, scalable distributed software in production
• Strong ability to work independently and within a team, with organizational and interpersonal skills that help build operational maturity
• Strong analytical and problem-solving mindset, including strategic thinking and troubleshooting under pressure
• High adaptability and willingness to learn and adopt new technologies quickly
• English proficiency at B2 (Upper-Intermediate) or higher