Lead/ Senior ServiceNow Developer _ Exp: 8+ Years

Atyeti Inc.; Pune District, Chennai, Bengaluru; Hybrid; INR 1,400,000 - 2,200,000; Full time

Job summary

Atyeti Inc. in Pune, India seeks a mid-senior ServiceNow Developer to design, customize, and implement ServiceNow applications across ITSM modules. You will build and optimize integrations, catalogs, and workflows while following best practices and deployment processes.

You will collaborate with stakeholders and architects, develop business rules, scripts, and UI components, and contribute to platform performance improvements. Familiarity with CSA/CAD certification and ITOM/HRSD/CSM is a plus.

Qualifications

• Strong hands-on experience in ServiceNow development.
• ServiceNow ITSM modules Incident, Problem, Change, Request.
• JavaScript, Glide APIs, GlideRecord, GlideAjax.
• Business Rules, Client Scripts, Script Includes.
• UI Policies, UI Actions, ACLs.
• Service Catalog and Flow Designer.
• REST API and SOAP integrations.
• ServiceNow CMDB and workflow automation.
• Update Sets and application deployment.

Responsibilities

• Develop, configure, and customize ServiceNow applications based on business requirements.
• Work on ServiceNow ITSM modules, including Incident, Problem, Change, Request, and Service Catalog Management.
• Develop and customize Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
• Build and maintain Service Catalog items, workflows, Flow Designer flows, and approvals.
• Develop integrations using REST APIs, SOAP APIs, and IntegrationHub.
• Work on ServiceNow CMDB, Discovery, and Configuration Management.
• Develop and maintain custom applications using the ServiceNow platform.
• Troubleshoot technical issues, debug scripts, and improve platform performance.
• Collaborate with business stakeholders, architects, and cross-functional teams.
• Follow ServiceNow development best practices, coding standards, and deployment processes.

Skills

ServiceNow development

ITSM modules

JavaScript

Glide APIs

GlideRecord

GlideAjax

Business Rules

Client Scripts

Script Includes

UI Policies

UI Actions

ACLs

Service Catalog

Flow Designer

REST API

SOAP API

CMDB

Discovery

Workflow automation

Update Sets

Education

ServiceNow CSA / CAD certification

Tools

Service Portal

UI Builder

Job description

Role & responsibilities

Key Responsibilities

1. Develop, configure, and customize ServiceNow applications based on business requirements.
2. Work on ServiceNow ITSM modules, including Incident, Problem, Change, Request, and Service Catalog Management.
3. Develop and customize Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
4. Build and maintain Service Catalog items, workflows, Flow Designer flows, and approvals.
5. Develop integrations using REST APIs, SOAP APIs, and IntegrationHub.
6. Work on ServiceNow CMDB, Discovery, and Configuration Management.
7. Develop and maintain custom applications using the ServiceNow platform.
8. Troubleshoot technical issues, debug scripts, and improve platform performance.
9. Collaborate with business stakeholders, architects, and cross-functional teams.
10. Follow ServiceNow development best practices, coding standards, and deployment processes.

Mandatory Technical Skills

• Strong hands-on experience in ServiceNow development.
• ServiceNow ITSM modules Incident, Problem, Change, Request.
• JavaScript, Glide APIs, GlideRecord, GlideAjax.
• Business Rules, Client Scripts, Script Includes.
• UI Policies, UI Actions, ACLs.
• Service Catalog and Flow Designer.
• REST API and SOAP integrations.
• ServiceNow CMDB and workflow automation.
• Update Sets and application deployment.

Good to Have

• ServiceNow CSA / CAD certification.
• Experience with ITOM, HRSD, CSM, or SecOps.
• Experience with Service Portal and UI Builder.
• Knowledge of Agile methodology and ITIL processes.
• Experience working with enterprise or banking clients.
• Seniority Level
  Mid-Senior level
• Employment Type