Lead Operations - IB

Kapiva; Bengaluru Urban; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

Kapiva is seeking a hands-on Operations Specialist to lead our international supply chain and logistics across the US, UK, EU, and GCC markets. You will own end-to-end execution and drive outcomes with a strong ownership mindset.

In this fast-paced, mid-scale FMCG environment, you will plan exports from India, coordinate with freight forwarders and 3PL partners, and optimize inventory flow while partnering with sales, finance, and product teams.

Qualifications

• 5+ years of experience in operations with international supply chain and logistics.
• Proven track record of exporting from India to global markets.
• Strong understanding of warehousing, inventory management, and last-mile delivery.
• Excellent stakeholder management and communication skills.

Responsibilities

• Own end-to-end international supply chain and logistics across US, UK, EU, and GCC.
• Plan and manage exports from India with timely, cost-effective deliveries.
• Coordinate with freight forwarders, 3PLs, and distributors to ensure smooth execution.
• Drive demand planning and inventory flow with internal and international partners.
• Identify and resolve operational bottlenecks in warehousing, dispatch, and last-mile delivery.
• Build and optimize SOPs to improve efficiency and scalability.
• Track key metrics like delivery timelines, fill rates, and logistics costs.
• Collaborate with sales, finance, and product teams to align supply with demand.
• Manage day-to-day issues to minimize business disruption.

Skills

International supply chain

Logistics management

Exports from India

Stakeholder management

Problem-solving

Job description

We are looking for a hands-on and driven Operations Specialist to lead our international supply chain and logistics across key markets including the US, UK, EU, and GCC. This role will focus on ensuring smooth, efficient, and scalable movement of goods from India to global markets, with strong ownership of execution and outcomes.

Key Responsibilities:

• Own end-to-end international supply chain and logistics operations across US, UK, EU, and GCC markets
• Plan and manage exports from India, ensuring timely and cost-effective deliveries
• Work closely with freight forwarders, 3PL partners, and distributors to ensure smooth execution
• Drive demand planning and inventory flow in coordination with internal teams and international partners
• Identify and resolve operational bottlenecks across warehousing, dispatch, and last-mile delivery
• Build and optimize SOPs to improve efficiency, consistency, and scalability
• Track and improve key metrics such as delivery timelines, fill rates, and logistics costs
• Collaborate with internal teams (sales, finance, product) to align supply with demand
• Manage day-to-day operational issues and ensure minimal disruption to business

Requirements:

• 5+ years of experience in operations, with strong exposure to international supply chain and logistics in FMCG
• Proven experience managing exports from India to global markets (US, UK, EU, GCC preferred)
• Strong understanding of logistics, warehousing, and inventory management
• Experience working with freight partners, 3PLs, and distributors
• Ability to operate in a fast-paced, mid-scale environment with high ownership
• Strong problem-solving skills and ability to handle ambiguity
• Good stakeholder management and communication skills

What We’re Looking For:

• Someone who can independently run operations with minimal oversight
• Strong ownership mindset with focus on outcomes, not just processes
• Ability to think end-to-end and not just functionally
• Comfortable getting into details while also building for scale