Lead I - Software Engineering

UST

Ernakulam

On-site

INR 1,200,000 - 2,000,000

Full time

3 days ago

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Job summary

UST in India seeks an experienced Mainframe Scheduler Analyst to manage and optimise complex enterprise batch workloads within a large-scale mainframe environment. You will provide advanced operational support, workload automation, scheduling design, batch monitoring and service restoration to ensure critical business processing completes within SLA targets.

The role emphasizes Control‑M expertise, JCL/ISPF know‑how, incident management and 24x7 on-call support, aligning with ITIL processes and

Qualifications

Graduate or equivalent education in a computing-related discipline or equivalent industry experience.
Minimum 4 years’ experience in a complex enterprise Mainframe environment.
Proven experience creating, maintaining and troubleshooting Control-M schedules, calendars, dependencies and resources.

Responsibilities

Provide advanced operational support and scheduling expertise for Mainframe Batch processing and workload automation.
Monitor, manage and support complex Control-M scheduling environments.
Batch Job Failure Management, including workload recovery, dependency management and SLA risks.
Onboard new applications into the enterprise scheduling environment and maintain scheduling standards and calendars.
Define, monitor and maintain critical batch paths and SLA-managed workloads within Control-M.
Release and code deployment support for batch implementations; provide batch scheduling input into root cause investigations.
Work closely with Business, Application Support and Infrastructure teams; participate in audit and governance activities.
Follow ITIL processes and manage scheduling tools securely; participate in on-call 24x7x365 support.

Skills

Control-M scheduling

Mainframe batch

JCL & ISPF

Incident management

SLA monitoring

On-call support

ITIL

Education

Bachelor's degree in computing-related field

Tools

Control-M GUI

Control-M Enterprise Manager

ServiceNow

Splunk

Connect:Direct

JCLPREP

Job description

Who we are:

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at UST.com.

Role Description:

Who we are:

Summary:

We are looking for an experienced Mainframe Scheduler Analyst with strong Control‑M expertise to support, manage and optimise complex enterprise batch workloads within a large-scale mainframe environment.

The successful candidate will be responsible for operational support, workload automation, scheduling design, batch monitoring, and service restoration activities, ensuring critical business processing completes successfully and within agreed service levels.

Key Responsibilities:

Mainframe Batch Workload Management:

Provide advanced operational support and scheduling expertise for Mainframe Batch processing and workload automation
Monitor, manage and support complex Control‑M scheduling environments
Batch Job Failure Management, including workload recovery, dependency management and coordination with application and support teams
Manage critical batch workloads, proactively identifying scheduling conflicts, dependency issues and SLA risks, working closely with application and support teams to ensure completion

Schedule Administration:

Work with project and application teams to onboard new applications into the enterprise scheduling environment, ensuring adherence to scheduling standards and best practices
Implement and maintain batch schedules, dependencies, conditions and workflow automation to support business and project requirements
Review and remove obsolete schedules
Maintain scheduling standards, calendars, rules and naming conventions
Define, monitor and maintain critical batch paths and SLA‑managed workloads within Control‑M, ensuring business‑critical processing completes within agreed service levels

Operational and Technical Support:

Release and code deployment support for batch implementations
JCL support including validation, troubleshooting and implementation assistance
Mainframe batch workload problem management and vendor escalations
Support problem management activities by providing batch scheduling expertise, workload analysis and operational input into root cause investigations
Support disaster recovery testing and major incident activities relating to batch services
Identify opportunities to improve workload automation, operational efficiency and batch resilience through schedule optimisation and process improvement

Stakeholder Engagement:

Build effective relationships with Business, Application Support, Infrastructure and Operational Teams
Represent the team at technical and business meetings in a professional and collaborative manner
Communicate batch status, service impacts and recovery plans clearly to stakeholder.
Participate in audit, compliance and governance activities as required

Process and Governance:

Follow company ITIL processes, including Change, Incident, Problem and Major Incident Management
Manage scheduling tools in accordance with company security, compliance and operational policies
Utilise enterprise tools including ServiceNow, CyberArk, Splunk and monitoring platforms
Participate in an on‑call support rota providing 24x7x365 support for critical batch workloads

Required Skills:

Graduate or equivalent education in a computing‑related discipline or equivalent industry experience
Minimum 4 years’ experience working within a complex enterprise Mainframe environment.
Proven experience creating, maintaining and troubleshooting Control‑M schedules, calendars, dependencies, conditions and resources in a production environment
Experience working within business‑critical production support functions

BMC Control‑M:

Strong experience of:
Control‑M for z/OS
Control‑M Enterprise Manager·
Control‑M GUI
Control‑M workload automation concepts
Scheduling tables and calendars
Job dependencies and conditions
SMART folders and application workflow management
Control‑M Conditions, Quantitative Resources and Control Resources
Control‑M Forecast
Scheduling standards and best practices
SLA management and critical path analysis
Control‑M SLAM/BIM (Batch Impact Manager)
Batch monitoring and reporting
Control‑M/Control-D Output Management

Mainframe Technologies:

z/OS, JCL, ISPF, SDSF, JES2, TSO

Preferred Skills:

BMC Control‑M certification
Changeman
JCLPREP
Splunk dashboards and monitoring solutions
ServiceNow
File transfer technologies (Connect:Direct, FTP, SFTP)
ITIL Foundation certification
Agile methodologies
Microsoft Office Suite
Experience supporting large‑scale financial, credit, or highly regulated environment

What We Believe:

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement:

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.