Control M with Production Support

Zensar; Pune District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Zensar is seeking a Senior ControlM Engineer with expertise in ControlM architecture, advanced job scheduling, and enterprise workload automation. You will manage enterprise batch workloads and provide L3 production support in a 24/7 environment.

The ideal candidate should have strong hands-on experience in ControlM components, job creation, and scheduling. Familiarity with Unix/Linux and SQL is essential.

Qualifications

• A minimum of 3 years of hands-on experience with ControlM architecture.
• Experience in a 24/7 production support environment is mandatory.
• Strong knowledge of Unix/Linux and SQL.

Responsibilities

• Design and manage enterprise batch workloads using ControlM.
• Perform job creation, scheduling, and workflow design.
• Investigate and resolve critical job failures and performance issues.

Skills

ControlM architecture

Job creation & scheduling

Workflow / job flow design

Unix/Linux

SQL

Batch processing

Incident management

Root Cause Analysis (RCA)

ControlM administration

Tools

ControlM

Shell scripting

Python scripting

AWS

Azure

Job description

Job Description Senior ControlM Engineer

Role: Senior ControlM Engineer / Lead

Experience: 3 – 12 Years

Notice Period: Immediate to 15 Days

Job Summary

• We are looking for a Senior ControlM Engineer with strong expertise in ControlM architecture, advanced job scheduling, and enterprise workload automation.
• The ideal candidate must have hands‑on experience in ControlM components (EM, Server, Agent) and should be actively working in a 247 production support environment.

Key Responsibilities

• Design, configure, and manage enterprise batch workloads using ControlM
• Perform job creation, scheduling, and workflow design across complex environments
• Handle ControlM architecture (EM, Server, Agent) including administration and troubleshooting
• Manage end-to-end batch lifecycle including dependencies, calendars, and conditions
• Perform ControlM upgrades, patching, and migrations
• Investigate and resolve critical job failures, performance issues, and SLA breaches
• Provide L3 production support in a 247 environment
• Conduct Root Cause Analysis (RCA) and implement permanent fixes
• Manage ControlM user access, security, and audit compliance
• Work with cross‑functional teams (App, DB, Infra) for release & batch alignment
• Develop and maintain runbooks, SOPs, and documentation
• Mentor junior team members and support knowledge transfer

Mandatory Skills (STRICT – MUST HAVE)

• Strong hands‑on experience in ControlM architecture:
  • Enterprise Manager (EM)
  • ControlM Server
  • ControlM Agent
• Hands‑on expertise in:
  • Job creation & scheduling
  • Workflow / job flow design
  • Dependencies & calendar management
• Experience in ControlM administration:
  • Installation, configuration
  • Agent deployment
  • Upgrades / patching
• Experience in 247 production support environment:
  • Incident management
  • RCA
  • SLA handling
• Strong knowledge of:
  • Unix/Linux
  • SQL
  • Batch processing

Preferred / Good to Have Skills

• ControlM Modules:
  • AFT / MFT
  • SAP / DB / Informatica
• ControlM Automation API
• Scripting: Shell / Python
• Experience with cloud (AWS / Azure)
• Exposure to migration / HA / DR setups

Soft Skills

• Strong communication & stakeholder handling
• Ability to work in high‑pressure production environments
• Leadership / mentoring capability
• Problem‑solving & analytical thinking