Lead Dynamics CRM Developer

Dynamics Expertise; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Dynamics Expertise is seeking a Lead Dynamics 365 CRM & Power Platform Developer to design, develop, and deliver enterprise-grade Microsoft Dynamics 365 CRM and Power Platform solutions.

The role requires guiding technical delivery, mentoring teams, and collaborating with stakeholders to build scalable, high-quality solutions using Dataverse, Azure services, and AI capabilities.

Qualifications

• 8–12 years of experience in Microsoft Dynamics 365 CRM (Customer Engagement) and Power Platform.
• Strong expertise in D365 modules: Sales, Customer Service, Field Service, Marketing/Customer Insights.
• Hands-on experience with Dataverse, Plugin Development, Custom Workflows, Business Rules, Custom APIs, and Dataverse Web API.

Responsibilities

• Design, develop, and implement enterprise-grade Dynamics 365 CRM and Power Platform solutions.
• Translate business requirements into scalable technical designs and implementation plans.
• Lead Dynamics 365 customization, configuration, plugin development, and Dataverse development.

Skills

Leadership

Mentoring

Stakeholder management

Analytical thinking

Communication

Agile/Scrum

Tools

Dynamics 365 CRM

Power Platform

Dataverse

Azure Functions

Logic Apps

Service Bus

REST APIs

Web API

Azure DevOps

CI/CD

ALM

Model-driven Apps

Canvas Apps

Power Automate

Power Pages

SQL

FetchXML

Power BI/SSRS

Copilot Studio/Azure AI

Azure OpenAI

JavaScript

TypeScript

C#

.NET

Job description

We are seeking an experienced Lead Dynamics 365 CRM & Power Platform Developer to design, develop, and deliver enterprise-grade Microsoft Dynamics 365 CRM and Power Platform solutions. The ideal candidate will have strong expertise in Dynamics 365 CE, Dataverse, Power Platform, Azure integrations, and modern AI capabilities. This role involves leading technical delivery, mentoring development teams, driving best practices, and collaborating with business stakeholders to build scalable, high-quality solutions.

Experience Required: 8-12 years

Work Location: Bangalore

Responsibilities

• Design, develop, and implement enterprise-grade Dynamics 365 CRM and Power Platform solutions.
• Translate business requirements into scalable technical designs and implementation plans.
• Lead Dynamics 365 customization, configuration, plugin development, custom workflows, business rules, custom APIs, and Dataverse development.
• Develop Model-driven Apps, Canvas Apps, Power Automate workflows, and Power Pages solutions.
• Build and maintain integrations with external systems using REST APIs, Azure Functions, Logic Apps, Service Bus, and related Azure services.
• Perform peer code reviews and ensure adherence to coding standards, development best practices, and solution quality.
• Mentor and guide development teams by assigning tasks, resolving technical challenges, and supporting technical growth.
• Manage solution deployments across Development, Testing, and Production environments using Azure DevOps, CI/CD pipelines, and Application Lifecycle Management (ALM).
• Troubleshoot application issues and provide timely resolutions during development and post-production support.
• Create and maintain technical documentation, solution design documents, and deployment guides.
• Participate in Agile ceremonies including sprint planning, estimation, daily stand-ups, sprint reviews, and retrospectives.
• Drive AI-enabled solution development using Microsoft Copilot Studio, Dynamics 365 Copilot, Azure AI Foundry, and Azure OpenAI technologies. Requirements
• 8+ years of experience in Microsoft Dynamics 365 CRM (Customer Engagement) and Microsoft Power Platform development.
• Strong expertise in Dynamics 365 Sales, Customer Service, Field Service, and Marketing/Customer Insights modules.
• Hands‑on experience with Dataverse, Plugin Development, Custom Workflows, Business Rules, Custom APIs, and Dataverse Web API.
• Proven experience developing Model-driven Apps, Canvas Apps, Power Automate Flows, and Power Pages.
• Strong programming skills in C#, .NET, JavaScript, and TypeScript.
• Experience integrating Dynamics 365 with external applications using REST/SOAP APIs, Azure Functions, Logic Apps, and Azure Service Bus.
• Solid understanding of Azure DevOps, CI/CD pipelines, Solution Management, and Application Lifecycle Management (ALM).
• Exposure to Microsoft Copilot Studio, Dynamics 365 Copilot, Azure AI Foundry, or Azure OpenAI is highly preferred.
• Strong knowledge of SQL, FetchXML, and reporting tools such as Power BI or SSRS.
• Excellent analytical, problem-solving, communication, stakeholder management, and mentoring skills.
• Experience working in Agile/Scrum environments.
• Microsoft Dynamics 365, Microsoft Power Platform, Microsoft Azure, or AI-related certifications are an added advantage.

Contact: Phone Number Ext:200 732-602-2560

Email Address: [e-mail]

Headquarters: 510 Thornall Street, Suite 210, Edison, NJ-08837, USA

India Office: #73/37, 14th Cross, 9th Main, Sector 6, HSR Layout, Bangalore – 560 102

2nd floor, Aryabhangy Pinnacle, SA Road, Elamkulam, Kochi, Kerala, 682020