Lead CRM Developer – MS Dynamics 365

Grazitti Interactive; Panchkula; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Grazitti Interactive is seeking a Lead CRM Developer with over 7 years of experience in Microsoft Dynamics 365 and Power Platform. You will lead the design, development, and delivery of enterprise-grade CRM solutions, ensuring best practices in architecture and scalability. The ideal candidate will possess strong skills in C#, .NET, and Azure services while demonstrating exceptional leadership and stakeholder management abilities. Join us to create impactful solutions for our clients.

Qualifications

• 7+ years of experience in developing CRM solutions using Microsoft Dynamics 365.
• Strong experience in developing plugins, workflows, and APIs.
• Proficiency in C# and .NET technologies.

Responsibilities

• Design and implement scalable Dynamics 365 CRM solutions.
• Lead and mentor development teams, ensuring coding standards.
• Collaborate with stakeholders for requirement gathering and planning.

Skills

Microsoft Dynamics 365 Customer Engagement (CE)

C#

.NET

Plugins

Custom workflows

Web APIs

Power Apps (Canvas and Model-driven apps)

Power Automate

Azure services

API integrations

CI/CD pipelines

Problem-solving

Stakeholder management

Job description

We are looking for a Lead CRM Developer with 7+ years of experience to drive the design, development, and delivery of enterprise-grade CRM solutions using Microsoft Dynamics 365 and Power Platform.

In this role, you will combine hands‑on development with architectural thinking and team leadership. You will be responsible for building scalable CRM systems, enabling automation, and delivering high‑impact business applications.

Key Skills

• Strong experience in Microsoft Dynamics 365 Customer Engagement (CE).
• Proficiency in C#, .NET, plugins, custom workflows, and Web APIs.
• Expertise in Power Apps (Canvas and Model‑driven apps) and Power Automate.
• Strong understanding of CRM data models and system architecture.
• Experience with Azure services such as Service Bus, Functions, and Logic Apps.
• Knowledge of API integrations and event‑driven architecture.
• Hands‑on experience with CI/CD pipelines and ALM practices.
• Strong problem‑solving, leadership, and stakeholder management skills.

Roles And Responsibilities

• Design and implement scalable Dynamics 365 CRM solutions.
• Develop complex customizations including plugins, workflows, and APIs.
• Build and manage Power Apps and automate business processes using Power Automate.
• Design and implement integrations with external systems and third‑party platforms.
• Leverage Azure services to build scalable and reliable integration solutions.
• Ensure best practices in performance optimization, security, and solution design.
• Lead and mentor development teams, ensuring coding standards and quality.
• Collaborate with stakeholders for requirement gathering and solution planning.
• Manage deployments, versioning, and environment strategies.
• Ensure data integrity, governance, and compliance across systems.
• Participate in architecture discussions and technical decision‑making.