Lead Business Analyst

Digit Life Insurance; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Digit Life Insurance is seeking an experienced Business Analyst to liaise with internal teams and external partners to map processes and applications for Life Insurance solutions. You will elicit requirements, design system solutions, and define customer journeys, coordinating with development on planning and deliveries.

The role requires deep domain knowledge, excellent communication, and the ability to work independently within cross-functional teams to drive business process improvements.

Qualifications

• 14-20 years of experience in a business analyst role with a focus on IT solutions.
• Life Insurance Domain knowledge is mandatory.
• Proven experience with system analysis, design, and implementation.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

Responsibilities

• Liaise with internal business teams (Sales, Underwriting, Actuary, Operations, Claims, Finance) and external partners to ensure mutual understanding of processes and applications.
• Requirement elicitation and System solution designing.
• Define the customer journey.
• Coordinate with the development team on project planning & deliveries.
• Weekly Sprint planning along with Product Managers.
• Understand business priority and drive the Business process/development team.

Skills

Life Insurance

Stakeholder communication

Requirement elicitation

Tools

SQL

API Integration

Java

Microservices

Web services

Job description

• Strong knowledge of Life Insurance products.
• Deep Knowledge of Life insurance process (quote, policy issuance, finance, claims). Expertise in any one of the processes is a must.
• Hands-on experience with SQL and API Integration
• In-depth Understanding of Java, microservices, and web services is an added advantage
• Excellent communication/interpersonal skills

Job Requirements

• Liaise with the internal business team (Sales, Underwriting, Actuary, Operations, Claims and Finance) and external partners to ensure a mutual understanding of processes and applications.
• Requirement elicitation and System solution designing.
• Define the customer journey.
• Coordination with the development team on project planning & deliveries.
• Weekly Sprint planning along with Product Managers.
• Understand business priority and drive the Business process/development team

Qualifications

• 14-20 years of experience in a business analyst role with a focus on IT solutions.
• Strong understanding of business processes and project management frameworks.
• Life Insurance Domain knowledge is mandatory Proven experience with system analysis, design, and implementation.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.