Lead Business Analyst

Go Digit General Insurance Limited; Bengaluru; On-site; INR 2,100,000 - 4,200,000; Full time

Job summary

GoDigit Life Insurance in Bengaluru is seeking a Lead – Business Analyst to bridge business needs and technology, translating requirements into scalable solutions for life insurance products. You will drive customer journeys, coordinate with Product and tech teams, and oversee cross-functional analysis to enable timely, high-quality digital experiences.

The role demands 8–12 years of BA experience in life insurance, strong SQL and API skills, and a background in agile delivery.

Qualifications

• 8–12 years of experience in business analysis, preferably in life insurance.
• Deep expertise in at least one life insurance process (quote, issuance, finance, or claims).
• Hands-on experience with SQL and API integration.
• Understanding of Java, microservices, and web services is a plus.

Responsibilities

• Liaise with internal teams (Sales, Underwriting, Actuary, Operations, Claims, Finance) to align processes and applications.
• Lead requirement elicitation and system solution design.
• Define and optimize customer journeys across platforms.
• Coordinate with development teams on project planning, sprint execution, and delivery timelines.
• Collaborate with Product Managers for weekly sprint planning and prioritization.
• Drive business process improvements and ensure alignment with development efforts.
• Provide functional insights across life insurance processes—quote, policy issuance, finance, and claims.
• Conduct impact analysis and ensure traceability of requirements.
• Support API integration and validate system behavior using SQL.
• Communicate effectively across technical and non-technical stakeholders.

Skills

SQL

API integration

Life insurance knowledge

Agile methodologies

Education

Graduate degree

Job description

Position Description

Be the bridge between business and technology! As Lead – Business Analyst, you’ll drive strategic initiatives by translating business needs into scalable tech solutions. You’ll collaborate across functions, define customer journeys, and lead requirement analysis for life insurance products. This role blends domain expertise, technical understanding, and stakeholder engagement to deliver impactful digital experiences. If you thrive on solving complex problems and enabling innovation, this role is built for you.

Lead – Business Analyst

Company: GoDigit Life Insurance
Location: Bangalore
All 5 Days work from office (Bengaluru)

Primary Responsibilities

• Liaise with internal teams (Sales, Underwriting, Actuary, Operations, Claims, Finance) and external partners to align processes and applications.
• Lead requirement elicitation and system solution design.
• Define and optimize customer journeys across platforms.
• Coordinate with development teams on project planning, sprint execution, and delivery timelines.
• Collaborate with Product Managers for weekly sprint planning and prioritization.
• Drive business process improvements and ensure alignment with development efforts.
• Provide functional insights and support across life insurance processes—quote, policy issuance, finance, and claims.
• Conduct impact analysis and ensure traceability of requirements.
• Support API integration and validate system behavior using SQL.
• Communicate effectively across technical and non-technical stakeholders.

Requirements (Experience And Education)

• 8–12 years of experience in business analysis, preferably in life insurance.
• Deep expertise in at least one life insurance process (quote, issuance, finance, or claims).
• Hands-on experience with SQL and API integration.
• Understanding of Java, microservices, and web services is a plus.
• Education: Graduate in any discipline (technical or insurance background preferred).

Required Skills (Tech And Behavioural)

Technical Skills

• Strong knowledge of life insurance products and processes.
• Proficiency in SQL, API integration, and system design.
• Familiarity with agile methodologies and sprint planning.

Behavioural Skills

• Strategic thinking with execution focus.
• Strong communication and stakeholder management.
• Ability to navigate ambiguity and drive clarity across teams.

What GoDigit Gains From You

• Seamless translation of business needs into tech solutions.
• Enhanced product delivery through structured analysis and planning.
• Strong cross-functional collaboration and process alignment.

Ready to Join

If you’re ready to lead business transformation, drive product innovation, and collaborate across teams to simplify insurance,