LEAD BUSINESS ANALYST - Business Analysis

Happiest Minds Technologies; Dadri; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Happiest Minds Technologies in India is seeking a self-driven Business Analyst to own end-to-end requirements for the insurance sales lifecycle. You will work with business and technology stakeholders to ensure high-quality delivery aligned with business outcomes.

The role emphasizes independent ownership, documentation quality, and proactive collaboration across teams, supporting agile SDLC activities and rigorous acceptance criteria.

Qualifications

• 4–5 years of hands-on experience as a Business Analyst.
• Strong exposure to end-to-end insurance sales processes (Life/Health/General).
• Proven experience working as an individual contributor, owning requirements independently.
• Bachelor's degree in IT, Business, or related field.

Responsibilities

• Independently drive end-to-end business analysis activities including requirement elicitation, analysis, documentation, validation, and sign-off.
• Translate insurance sales processes into clear functional requirements (lead management, proposal, underwriting, issuance, commissions, endorsements, policy servicing).
• Prepare user stories, acceptance criteria, and process flows.
• Act as the functional single point of ownership for assigned scope from initiation to production rollout.
• Coordinate with business and technology stakeholders to ensure high-quality delivery.

Skills

Requirement elicitation and analysis

Business process modeling

User story writing

Impact analysis

Education

Bachelor's degree in IT or related field

Tools

JIRA

Confluence

Visio

Excel

PowerPoint

Job description

We are looking for a self-driven Business Analyst with a strong understanding of the end-to-end insurance sales lifecycle. The role requires an individual contributor who can independently own requirements end to end, work closely with business and technology stakeholders, and ensure high-quality delivery aligned to business outcomes.

Key Responsibilities

Business Analysis & Delivery

• Independently drive end-to-end business analysis activitiesincluding requirement elicitation, analysis, documentation, validation, and sign-off.
• Understand and translate insurance sales processessuch as lead management, proposal, underwriting, issuance, commissions, endorsements, and policy servicing into clear functional requirements.
• Prepare user stories, acceptance criteria, and process flows.
• Act as the functional single point of ownershipfor assigned scope and features from initiation to production rollout.

Stakeholder Management

• Work closely with business users, technology team, QA, and other stakeholdersto clarify requirements and resolve ambiguities.
• Facilitate requirement walkthrough, functional discussions, and impact analysis sessions.
• Proactively identify gaps, risks, and dependencies and drive resolution.

Agile / SDLC Support

• Support Agile SDLCexecution including backlog grooming, sprint planning, UAT support, and defect triage.
• Support review of test scenarios and test cases to ensure alignment with business requirements.
• Support post-production activities such as issue analysis and solution validation.

Ownership & Accountability

• Take complete ownership of assigned deliverableswith minimal supervision.
• Ensure high-quality documentation, traceability, and timely delivery.
• Continuously identify opportunities for process improvements and simplification.

Required Skills & Experience

Experience

• 4?5 years of hands-on experienceas a Business Analyst.
• Strong exposure to end-to-end insurance sales processes(Life / Health / General Insurance).
• Proven experience working as an individual contributor, owning requirements independently.

Core BA Skills

• Requirement elicitation and analysis
• Business process modeling (as-is / to-be)
• User story writing and backlog refinement
• Impact analysis and solution validation

Tools & Methodologies

• Experience with Agile / Scrum delivery models.
• Hands-on experience with tools such as JIRA, Confluence, Visio, Excel, PowerPoint.
• Strong documentation and presentation skills.

Behavioral & Soft Skills

• Strong sense of ownership and accountability.
• Excellent communication and stakeholder management skills.
• Analytical mindset with attention to detail.
• Ability to work independently and manage multiple priorities.

Education & Certifications

• Bachelor?s degree in IT, Business, or related field.
• CBAP / CCBA / Agile BA certificationis an added advantage.