Lead B2B Business Development

NPCI; Mumbai; Presencial; INR 3 000 000 - 6 000 000; Tempo integral

Resumo da oferta

NPCI is hiring a Lead / Sr Lead Business Development (B2B) to drive growth for NBBL products across multiple cities in India. You will partner with product, certification, risk, and legal to develop and launch features that accelerate user acquisition and revenue growth.

You will manage relationships with Banks, PSPs and TSPs, build compelling value decks, onboard new clients, and own dashboards and go-live projects. A background in payments and fintech is essential.

Qualificações

• 5+ years in payments domain for related role.
• Customer-centric and analytical mindset.
• Go-getter with result orientation and closures focus.
• Excellent interpersonal skills for consensus and objectives.
• Strong understanding of payments and digital technologies.

Responsabilidades

• Growth: drive user acquisition, engagement, activation and revenue for NBBL B2B.
• Growth: collaborate with product, marketing, tech to launch features.
• Growth: improve customer satisfaction from a product viewpoint.
• Growth: own P&L, onboarding and activation metrics for category.
• Relationship management: manage banks, PA/PGs, TSPs for B2B.
• Relationship management: maintain customer-centric operations and fast closures.
• Product enablement: knowledge of products and value proposition decks.
• Product enablement: onboard new prospects and existing players to RuPay, UPI, IMPS, AePS, etc.
• Product enablement: manage onboarding and go-live projects with stakeholders.
• New initiatives: identify new use cases/markets; procure internal buy-in.

Conhecimentos

5+ years payments domain experience

Customer centric

Analytical thinking

Go getter / result oriented

Interpersonal skills

Understanding of payments & digital技n

Building & running payments products

Banking/payments/fintech domain

MS Office proficiency (Excel, PPT, Doc

AI capabilities awareness for insights

Formação académica

Graduation (BE/B.Tech) or MBA/equivalent

Ferramentas

MS Office (Excel, PowerPoint, Word)

Descrição da oferta de emprego

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

Our Culture

TheNPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High- Performance Workplace .

The NPCIWAY isnotjustaframework - it’sasharedcommitmentbyevery individual to align with our evolving business needs, dynamic market conditions, and workforce expectations.

FiveTenetsoftheNPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance&Wellness:

• ComprehensiveCoverage :Medical,accidental,andlifeinsurance.
• Employee Assistance Program : Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet :Holisticwellbeingsupport

Family &Childcare:

• ParentalLeave :Inclusivematernityandpaternityleave.
• Nanny at home Support: Assistance for Working Parents

Mobility&Lifestyle:

• MobilityBenefits :Relocation,transfers,andtravelsupport.
• HomeLoanInterestSupport :Upto50%reimbursement*
• MobileReimbursement :Newhandsetevery2years.
• CarLease,SalaryAdvance,SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

RetirementPlanning:

• ProvidentFund(PF) and Gratuity Contributions .

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace - it’s a platform to grow, contribute, and make a meaningful difference.

Job Title: Lead / Sr. Lead Business Development (B2B)Division: Business DevelopmentYears of Experience: 10yrs+Education: Graduation (preferably BE/B.Tech) or Professional degrees like MBA or equivalentFull-timeLocation: Mumbai/Delhi/Chennai/BangalorePermanent Role

Key responsibilities

• A. Growth – Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.
• A. Growth – Work alongside different stakeholders internally – product, marketing, technology, certification, risk, legal to develop and launch new features or products that support growth, all the while optimizing user experience.
• A. Growth – Constantly striving to better the customer satisfaction and experience from product standpoint.
• A. Growth – Responsible for the success and achievement of numbers (P&L, customers on-boarded, activated) for the assigned category.
• B. Relationship management – Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product.
• B. Relationship management – Develop and maintain strong customer centricity principles, both within the organisation aswell as with clients.
• B. Relationship management – Understand customer needs and develop plans to address them – ensuring fast closures.
• B. Relationship management – Identify key staff in client companies to cultivate profitable relationships.
• B. Relationship management – Resolve customer complaints quickly and effectively.
• B. Relationship management – Gain solid knowledge of market trends – regulations and competition.
• C. Product Enablement – Build sound knowledge of the company’s products and offerings.
• C. Product Enablement – Create business model and high end decks with complete value prop as a part product pitch to these entities.
• C. Product Enablement – Work with product, certification, tech and other internal departments to on-board new prospects and existing players on NBBL products – RuPay, UPI, IMPS, AePS, and others.
• C. Product Enablement – Owning and managing various on-boarding and go-live projects simultaneously in an effective and timely manner.
• C. Product Enablement – Preparing dashboards and trackers and share the same with management on weekly, monthly basis to ensure successful rollout.
• D. New Initiatives – Identify new use cases as well as new markets with existing and new clients to increase breadth and depth of NBBL products.
• D. New Initiatives – Manage various internal stakeholders to take buy in to finalise the concept application.

Key skills andexperience required

• 1. 5yrs+ years of experience in Payment’s domain in similar role (products/relationshipmanagement/certification)
• 2. Customer centric and analytical to influence decision making
• 3. Go getter, self-driven, result oriented with 100% focus on closures
• 4. Excellent interpersonal skills to achieve consensus and drive business objectives
• 5. Strong understanding of payments and digital technologies
• 6. Experience in building & running payments products/platforms will be an added advantage
• 7. Experience in banking/payments/fintech is preferred.
• 8. Hands on experience of MS Office – excel, ppt, doc (must have)
• 9. Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for businessdevelopment and partner engagement