LEAD ADMINISTRATOR L1(CONTRACT)

Wipro Technologies; Mumbai; On-site; INR 1,930,000 - 2,311,000; Part time

Job summary

Wipro Limited in Mumbai is seeking a Lead Administrator L1 on a contract to manage and optimize our backup infrastructure. You will work on Dell Networker and related hardware, ensuring data integrity and DR readiness.

Strong scripting, UNIX/Linux knowledge, and hands-on experience with NDMP and SAN backups are required. As a L2 resource, you will handle BAU tasks, coordinate changes, respond to alerts, and collaborate with vendors across Data Centers to maintain backup services and encryption

Qualifications

• 7+ years of backup experience.
• Experience with Dell Networker backup software.
• Proficiency with NDMP, SAN (LAN-free) backups, and DR/BC testing.

Responsibilities

• Handle ITSM BAU/Project Incidents related to backup.
• Plan and execute change tasks in ITSM queues.
• Monitor backup jobs and troubleshoot failures.
• Coordinate vendor campaigns for backup infra upgrades.
• Support data center backup replication and DR exercises.

Skills

Backup

6+ years experience

Education

Tools

Dell Networker

Avamar

Christie

CA Arcserve

Dell DataDomain

Quantum Scalar i500

HPE StoreEver MSL

Unix/Linux scripting

Job description

Job Title: LEAD ADMINISTRATOR L1(CONTRACT)

State/Province: Maharashtra

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Skill - Backup

Primary skill - Dell Networker

Additional Skill - Avamar, Christie, CA Arc serve

Exp - 7+ years

Rates - 190K/M

Location - Mumbai

Must Have Skills

• Backup Software – Dell Networker
• Hardware – Dell DataDomain, Quantum Scalar i500/HPE StoreEver MSL
• NDMP backup, SAN (LAN-free) backup
• Backup cloning, staging and replication operations
• Backup appliances operations – VTL and PTL
• Backup tapes media operations – inventory, rotation, recall
• Backup failover/failback in Disaster Recovery operations
• Basic working knowledge of Windows and Red Hat Operating Systems and backup-related configuration parameters
• Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)

Good To Have Skills

• Avamar,Cristie, CA Arcserve (lesser extent)
• Hardware – HPE StoreOnce ,Oracle StorageTek SL8500
• Scripting / automation experience in Unix/Linux

As a L2 resource of the Run team, he/she will :

• Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents
• Plan, prepare and execute Change technical tasks in the ITSM queues
• Respond to and resolve alerts from the monitoring management system
• Manage, maintain and operate data backup solution including VTL, PTL, tapes media and encryption devices.
• Manage, maintain and operate data backup replication between Data Centers
• Configure and operate backup software, client agents, backup jobs and tape libraries for new backup requirements
• Perform daily monitoring & reporting of backup jobs, and troubleshoot & resolve backup failures with clients/partners
• Plan, prepare and coordinate with vendors for campaign upgrades for Backup infrastructure
• Perform storage performance analysis and troubleshoot backup-related performance/capacity issues with other teams (Platform, Database, etc)

Key Competencies:

• Minimum 6 years of relevant hands-on work experiences
• Solution-focused with excellent problem solving and analytical skills
• Ability to work in a flexible and constantly changing environment
• Effective teamwork and collaboration
• Good oral and written communication skills in English

• Perform basic to intermediate root cause analysis in Incident and Problem tasks
• Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc)
• Plan, prepare, execute and support Data Center maintenance activities
• Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises
• Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc
• Respond to and own L1/L2 escalations
• Engage in taskforce resolution squad in priority incident management / crisis management cases
• Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management
• Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc)
• Engage in Service Improvement review and actions plan

Mandatory Skills: EMC Networker.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.