Lead Acquiring

National Payments Corporation of India (NPCI); Mumbai; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

National Payments Corporation of India (NPCI) is seeking a Relationship Manager to strengthen ties with acquiring entities and drive adoption of NPCI payment products across merchants. You will lead end-to-end merchant acceptance with banks, payment facilitators, and enterprise acquirers.

The role requires deep knowledge of UPI and card payments, stakeholder management skills, and the ability to coordinate cross-functional efforts for rollout and testing of new capabilities.

Qualifications

• Graduate in Management, Engineering, Finance or a related discipline is required.
• MBA or equivalent qualification preferred.
• Strong relationship management and stakeholder engagement skills are essential.

Responsibilities

• Drive end-to-end merchant acceptance of NPCI payment products through acquiring partners.
• Improve penetration and activation of payment products across online and offline merchants via Acquiring Entities.
• Ensure acquiring partners adhere to NPCI guidelines, ecosystem standards, and regulatory requirements.
• Leverage AI-enabled tools and analytics to improve acceptance monitoring and partner engagement.
• Support the rollout of new payment capabilities, merchant use cases, and ecosystem enhancements.
• Partner with acquiring entities to enable new NPCI products and merchant-side capabilities.
• Support rollout of enhanced acceptance experiences and enterprise payment solutions.
• Facilitate testing, certification coordination, pilot execution, and production readiness activities.
• Identify AI-enabled use cases to improve product adoption and partner effectiveness.
• Build AI proficiency to use AI-enabled tools with human judgment.

Skills

Relationship Management

Merchant Acquiring Knowledge

UPI & Cards Payments Nuances

Stakeholder Management

Data Analysis & Business Review

Problem Solving & Issue Resolution

Project Coordination

Effective Communication & Presentation

Self-Motivated & Execution-Oriented

Education

Graduate in Management, Engineering, or Finance

MBA or equivalent qualification preferred

Job description

Job Summary

The role is responsible for managing and strengthening relationships with Acquiring Entities (Banks, Payment Aggregators, Payment Service Providers, and Enterprise Merchant Acquirers) to drive the adoption, compliance, and enablement of NPCI payment products across the merchant ecosystem.

Responsibilities

• Drive end-to-end merchant acceptance of NPCI payment products through acquiring partners.
• Improve penetration and activation of payment products across online and offline merchants via Acquiring Entities.
• Ensure acquiring partners adhere to NPCI operating guidelines, ecosystem standards, and regulatory requirements.
• Leverage AI-enabled tools and analytics to improve acceptance monitoring, identify patterns and gaps, prioritize interventions, and improve the efficiency and quality of partner engagement.
• Support the rollout of new payment capabilities, merchant use cases, and ecosystem enhancements.
• Partner with acquiring entities to enable new NPCI products, features, and merchant-side capabilities.
• Support rollout of enhanced acceptance experiences, recurring payment capabilities, merchant device integrations, and enterprise payment solutions.
• Facilitate testing, certification coordination, pilot execution, and production readiness activities.
• Identify and develop AI-enabled use cases that improve product adoption, merchant acceptance and partner effectiveness
• Building and maintaining AI proficiency to effectively use AI-enabled tools for analytics, decision support, productivity and ecosystem problem-solving, while applying appropriate human judgment.

Requirements

• Graduate in Management, Engineering, Finance, or related discipline.
• MBA or equivalent qualification preferred.
• Relationship Management
• Merchant Acquiring Payment Ecosystem Knowledge
• UPI, Cards payments nuances
• Stakeholder Management
• Data Analysis Business Review
• Problem Solving Issue Resolution
• Project Coordination
• Effective Communication Presentation Skills
• Self-Motivated and Execution-Oriented

Job Type

Full Time

Location

Maharashtra