Lab Informatics Application Engineer

Agilent Technologies, Inc.; New Delhi; Remote; INR 900,000 - 1,300,000; Full time

Job summary

Agilent Technologies Inc. is seeking a Lab Informatics Application Engineer in India (New Delhi/remote options) to support the full customer lifecycle—from pre-sales discussions and demonstrations to post-sales implementation and ongoing support.

You will analyze requirements, configure SLIMS workflows, build plugins to connect instruments, and lead or support project delivery. Travel up to 70% is expected; relevant experience in LIMS/OpenLab is advantageous.

Qualifications

• Bachelor's or Master's Degree or equivalent.
• 4+ years relevant experience for entry into this level.
• Knowledge of Java and Python with proven coding skills.
• Experience delivering solutions on implementation teams or related.
• Ability to quickly grasp customer requirements and document them.
• Strong communication and organizational skills.
• Willingness to travel 70% of the time.
• OpenLab solutions, SLIMS experience would be an advantage.

Responsibilities

• Presales: engage with sales for requirements, scope delivery and tailor solutions.
• Post-sales: analyze customer needs, configure SLIMS to lab requirements, build plugins, lead or support delivery, train customers.
• Post-delivery: remote and on-site troubleshooting, provide technical support for escalations, relay feedback to R&D.

Skills

Java

Python

Pre-sales experience

Project management

Requirements gathering

Education

Bachelor's or Master's Degree in a relevant field

Tools

LIMS

SLIMS

OpenLab

Job description

Lab Informatics Application EngineerBy clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance navigation, offer personalized content, and analyze site usage. Cookie Policy### Lab Informatics Application EngineerApply: India-New Delhi: India-Remote Location-Chandigarh: India-Remote Location-New Delhi: India-Chandigarh New: Full time: Posted Today: 4039984## **Job Description**The Informatics Delivery Engineer provides scientific and technical expertise to support sales and ensure successful solution delivery for customers. This role spans the full customer lifecycle, from pre-sales consultation and demonstrations to post-sales implementation, troubleshooting, and ongoing support.**Key Responsibilities:*** **Presales:** + Engaging with sales for requirement analysis, scoping delivery, and early customer discussions to recommend tailored solutions. + Deliver technical presentations, demonstrations.* **Post-sales:** + Analyze customer's needs, and translate this into SLIMS workflows + Configure the SLIMS platform to match the lab's requirements + Build plugins for connecting instruments or displaying custom forms or portals + Act as the customer voice to influence future product design to meet customer needs + Lead or support project delivery, ensuring solutions are implemented effectively. + Train the customer. + Script a lab's in-silico tools into our integration framework + Project management for OpenLab solutions and SLIMS solution delivery.* **Post-delivery:** + Provide remote and on-site troubleshooting to maintain customer satisfaction. + Technical support for customers' critical escalations. + Collaborate with R&D, product marketing, and support teams to relay customer feedback and improve offerings.## ## **Qualifications*** Bachelor's or Master's Degree or equivalent.* Post-graduate, certification and/or license may be required.* Typically, at least 4+ years relevant experience for entry into this level* Knowledge on programming languages such as **Java** or **Python** with proven coding skills* Evidence of proven track record of solution delivery on Implementation team, or related experience* Ability to quickly grasp customer requirements and document the requirements* Outstanding communication and organizational skills* Excellent analytical, and problem-solving skills* Ability to build and foster good relationships* Ability to balance competing priorities* Ability to work under pressure and meet tight deadlines* Self-motivated and directed individual* Team-oriented perspective* Willingness to travel 70% of the time, for business requirements and client meetings* Early understanding on OpenLab solutions, SLIMS would be added advantage* Experience on LIMS and project management would be an added advantage to have**Additional Details**This job has a full time weekly schedule.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.## **Travel Required:**75% of the Time## **Shift:**Day## **Duration:**No End Date## **Job Function:**Services & Support